We are seeking a motivated Customer Relationship Officer to join our team in Ahmedabad. This entry-level position is ideal for individuals who are passionate about customer service and eager to develop their skills in relationship management.
Key Responsibilities: Loan Disbursement and Installment Collection / Recovery
1. Customer Interaction: Engage with customers to address inquiries, provide information, and resolve issues effectively, ensuring a positive customer experience.
2. Feedback Collection: Gather customer feedback and reports to identify areas for improvement and help enhance service delivery.
3. Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all data is current and easily accessible.
4. Team Collaboration: Work closely with colleagues to provide innovative solutions and assist in various departments when required, fostering a team-oriented environment.
Required Skills and Expectations:
Candidates should have at least a 10th-grade education and be willing to work in a full time role at the office. A strong willingness to learn and a commitment to delivering excellent customer service are essential. Candidates must possess effective communication skills, a positive attitude, and the ability to work well under pressure. Additionally, the ideal candidate should be a male, as specified in the requirements. Flexibility and adaptability in a dynamic work environment are important qualities for success in this role.
- Experience
0 - 1 Years
- No. of Openings
20
- Education
10th Pass
- Role
Customer Relationship Officer
- Industry Type
Banking
- Gender
Male
- Age Limit
19 - 30 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Accommodation