15 Oct
|
Akana Services
|
Mumbai
15 Oct
Akana Services
Mumbai
Salary range - Junior till 4 yrs INR 4,50,000
Mid 4 to 6 yrs INR 5,50,000
Job Description:
- Provide L1/L2 support for desktops, laptops, and peripherals
- Perform hardware installation, replacement, and basic troubleshooting
- Manage device lifecycle (allocation, tracking, refresh, decommission)
- Support OS (Windows/Mac), software installation, and patching
- Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
- Use tools like Intune/SCCM for device management
- Manage tickets and ensure SLA compliance
- Support onboarding/offboarding and user setup
- Maintain asset and support documentation
- Escalate complex issues to L3 teams
Experience:
- L1: 1 -3 years
- L2: 3 -5 years
📌 EUC Hands & Fleet Support Engineer/ (Mumbai)
🏢 Akana Services
📍 Mumbai