- Manage marketing emails and customer inquiries.
- Track and update GeM tenders, bids, and orders.
- Prepare and submit GeM bids within deadlines.
- Coordinate with dealers for tender participation and pricing.
- Prepare quotations after management approval and follow up with customers.
- Maintain billing, payment, MIS, and sales reports.
- Update CRM with customer interactions and sales activities.
- Handle customer, dealer, and service-related calls professionally.
- Maintain bid and sales documentation for records and audits.
- Analyze sales data and prepare performance reports.
- Support the Sales Manager in sales planning and marketing activities.
- Develop product knowledge to provide effective customer solutions.
- Follow up on leads and quotations to maximize business conversion.