- We are seeking an enthusiastic Customer Engagement & Sales Executive who can effectively manage customer interactions while identifying opportunities to generate revenue and grow the customer base.
Key Responsibilities
- Engage with prospective and existing customers.
- Handle customer inquiries and provide product/service information.
- Make outbound calls to generate and qualify leads.
- Follow up with prospects and move them through the sales process.
- Identify customer needs and recommend appropriate solutions.
- Convert leads into sales.
- Maintain regular communication with customers.
- Handle customer concerns and ensure timely resolution.
- Identify opportunities for upselling and cross-selling.
- Maintain accurate customer and sales records.
- Meet individual and team sales targets.