Job description

Customer Service Executive- Voice Process

Role & responsibilities

- Handle inbound customer queries related to technical issues.
- Diagnose and troubleshoot basic technical problems.
- Provide accurate and timely resolutions to customers.
- Escalate unresolved issues to the appropriate teams.
- Maintain detailed records of customer interactions.
- Meet quality, productivity, and customer satisfaction targets.

Preferred candidate profile

- fresher / Experience both can applied
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Basic technical troubleshooting knowledge.
- Customer-centric approach with a positive attitude.
- Ability to work in a quick-paced environment.
- Proficiency in MS Office and CRM tools is an advantage.
- Graduate Freshers are welcome to apply.

Job Details

- Location: Gurugram
- Working Days: 5 Days working
- Week Off: 2 Rotational Off
- Shift: Rotational shifts
- Cab: Both-side cab facility available
- Need Immediate Joiners Only
- Walk in Interview Only

To Schedule Your Interview, Contact:

Sumit:84448133411 (Drop your updated CV)

📌 International Customer Support (New Delhi)
🏢 WSNE Consulting
📍 New Delhi