Experience
3+ years of experience in project coordination, PMO, or knowledge management roles within
global organizations
Experience supporting knowledge transfer activities in transition, shared services, or
GBS/GCC environments preferred
Exposure to transition planning, process documentation, and operational readiness activities

KT Planning & Scheduling
Support and maintain comprehensive KT plans aligned with transition wave timelines and
milestones
Support the Functional Transition leads and Transition Wave Managers on all aspects of
transition
Define KT schedules, maintain list of required SMEs, and coordinate participant availability
across sending and receiving teams
Ensure KT plans cover all in-scope processes, systems, and responsibilities within the
assigned wave
KT Execution Coordination
Coordinate and track day-to-day KT activities across all phases, including shadowing, reverse
shadowing, and documentation completion
Monitor KT progress against plan, track completion rates, and flag delays or readiness gaps




to the Transition Functional Lead or Transition Wave Manager
Facilitate KT sessions and ensure all required participants are engaged and informed
Readiness Tracking & Reporting
Track KT readiness against defined milestones and stage-gate criteria
Maintain up-to-date KT status reports and dashboards for governance forums and the
Transition Functional Lead
Ensure structured readiness testing (SRT) inputs are captured and reported accurately
Documentation & Sign-Off Management
Ensure all KT deliverables (SOPs, process maps, training materials, and work instructions)
are completed, reviewed, and signed off within agreed timelines
Maintain a central repository of KT documentation and supporting evidence
Issue Resolution & Escalation
Identify and track KT-related issues, gaps, and risks, escalating unresolved items to the
Transition Functional Lead or Transition Wave Manager

📌 Wave Manager / Transition manager (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru