15 Oct
|
NOVOTEL
|
New Delhi
Job Description
- Manage all point-of-sale transactions with accuracy and efficiency, ensuring proper cash handling and payment reconciliation throughout your shift
- Oversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availability and minimize discrepancies
- Deliver exceptional customer service by attending to guest inquiries promptly and ensuring a welcoming, positive shopping experience
- Maintain visual merchandising standards and ensure the store environment is clean, organized, and visually appealing at all times
- Process customer transactions efficiently while maintaining accuracy in billing and providing detailed receipts
- Supervise and mentor junior staff members, providing guidance and training to ensure consistent service standards across the team
- Monitor and analyze sales performance against targets, identifying trends and providing actionable feedback to management
- Ensure strict compliance with all organizational policies, procedures, and security protocols
- Maintain detailed and transparent records of stock movements, inventory discrepancies, and daily sales reports
- Collaborate with other departments to support overall operations and enhance guest satisfaction initiatives
- Identify opportunities to maximize sales and suggest creative improvements to store operations and customer experience
- Handle customer complaints and concerns with empathy and professionalism, working toward effective resolutions
📌 Stores Executive (New Delhi)
🏢 NOVOTEL
📍 New Delhi