15 Oct
|
Graviton Research Capital
|
Gurugram
15 Oct
Graviton Research Capital
Gurugram
Who are we: Graviton Research Capital is one of the largest quantitative trading firms emerging out of APAC, with a strong footprint across global exchanges and a rapidly growing presence across Europe and the USA. We’re long-term focused, and deeply invested in building high-performance teams that operate at scale in some of the most competitive markets globally.
Role Overview: Graviton is looking for an onsite VDI Engineer to manage day-to-day VDI and remote access operations, provide first-level troubleshooting, and coordinate with vendor and other OEM support teams to resolve issues.
Location: Gurugram, Haryana
Work Schedule: Monday-Saturday
What you’ll do:
- Manage and support HySecure, HyWorks, persistent disk functionality for VDI, ARS, and HyOS
- Handle L1 troubleshooting for VDI access, user sessions, desktop availability, and persistent disk issues
- Coordinate with OEM support for advanced troubleshooting, track escalations, and follow issues through to closure
- Collaborate with the respective OEMs on Hyper-V, Active Directory, Windows file servers, OneLogin IAM, and other infrastructure issues
- Shadow OEM troubleshooting sessions and document findings, resolutions, and operational procedures
- Support coordination for failover clustering, VM migration, and Windows Server infrastructure activities
- Perform L1 troubleshooting and management of HyDesk thin clients, and coordinate hardware issues with OEM support
- Maintain incident records and provide regular status updates to Graviton IT
- Follow Graviton’s access, security, change management, and escalation procedures
What We’re Looking For:
- Hands-on experience with VDI and remote access products.
- Valuable working knowledge of Windows Server 2025, Active Directory, Hyper-V, failover clustering, and VM migration.
- Understanding of Windows file servers, persistent VDI disks, and IAM integrations such as OneLogin.
- Strong troubleshooting, documentation, and vendor coordination skills.
- Ability to provide onsite L1 support and manage escalations effectively.
📌 VDI Engineer (Gurugram)
🏢 Graviton Research Capital
📍 Gurugram