The US Voice Process role involves interacting with American clients over the phone, providing them with assistance and support for their inquiries. Ideal for freshers or entry-level candidates looking to start their career in customer service.
Responsibilities
- Handle inbound and outbound calls for US clients
- Provide excellent customer service and support
- Resolve customer inquiries and complaints efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to achieve performance goals
- Adhere to company policies and procedures
- Participate in training and development programs as needed
Skills and Qualifications
- Excellent communication skills in English (both verbal and written)
- Robust listening skills
- Ability to handle customer queries with patience and empathy
- Basic computer skills and familiarity with MS Office
- Problem-solving skills and ability to think on your feet
- Flexibility to work in night shifts as per US time zone
- Team player with a positive attitude
Qualification: 12th and above
Experience: Min 6 months in international voice process
Shift: Rotational shift ,2 Rotational off
Salary:26k take home
Location: MSR tower,Bangalore
Process: Travel process
Age cut off:30 years
Cab: 2 ways(20 km radius)
Excellent Communication Required
Immediate joiners required
Interested candidates send your updated resume to this what's app number: (phone hidden)
Email id: [HIDDEN TEXT]
📌 Us Voice Process (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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