US Background Check & Onboarding Coordinator – MSP/VMS
Location: India (Permanent Remote)
Shift: US Shift
Experience: 2–3 years
Team: US Staffing Operations
Role Summary
We are seeking a detail-oriented Background Check & Onboarding Coordinator to support our US staffing team from India. The role will primarily manage background-check coordination with third-party screening vendors and support candidate onboarding through MSP/VMS programs.
Key Responsibilities
- Initiate, track, and follow up on background checks for US candidates and consultants.
- Coordinate with screening vendors such as First Advantage (FADV), Checkr, Justifacts, and other client-approved providers.
- Track criminal checks, employment and education verifications, identity checks, address history, and references, as required.
- Follow up with candidates, vendors, recruiters, and internal teams for missing documents, pending verifications, or discrepancies.
- Maintain accurate BGC and onboarding trackers; share regular status updates and escalation reports.
- Escalate discrepancies, delayed cases, and reports requiring review to the authorized compliance/HR team. This role does not make adjudication or adverse-action decisions.
- Support collection and validation of onboarding documents after background-check clearance.
- Work within client MSP/VMS programs and systems, including Magnit, Kelly Services, Hays, TAPFIN, Beeline, and SAP Fieldglass.
- Update candidate records, upload documents, and follow client SOPs, compliance matrices, and onboarding deadlines.
- Coordinate with recruiters, account managers, MSP contacts, and client teams to help ensure timely starts.
- Maintain confidential, audit-ready records in line with US client requirements and data-privacy practices.
Required Qualifications
- 2–3 years of experience in US staffing, onboarding, compliance, or background-check coordination.
- Hands-on experience working with background screening vendors or platforms.
- Exposure to MSP/VMS onboarding processes; experience with Beeline, Fieldglass, Magnit, or similar systems is preferred.
- Solid follow-up, documentation, tracker-management, and communication skills.
- Comfortable working US shift hours in a permanent remote role.
- High attention to detail and ability to manage multiple onboarding cases at once.
📌 US Background Check & Onboarding Coordinator – MSP/VMS (India)
🏢 BigRio
📍 India