15 Oct
|
Ocman Realty
|
Pune
Company Description OcmanRealty.com is India’s leading property portal, recognized as the most preferred real estate site in the country by independent surveys. The platform connects property buyers and sellers, helping them find residential and commercial properties that match their needs. It focuses on delivering clear, reliable, and transparent information about the real estate market.
Through its user-friendly interface and extensive listings, OcmanRealty.com aims to simplify property search and decision-making for customers. Team members contribute to a fast-growing digital real estate environment with significant impact on how people discover and transact properties.
Role Description The Team Lead will oversee a local team in the Pune Division in a full-time, on-site capacity, ensuring daily operations run smoothly and performance targets are met. This role involves planning and assigning tasks, monitoring team productivity, and providing guidance, coaching, and feedback to team members.
The Team
Lead will coordinate with sales, customer support, and marketing teams to improve service quality and optimize processes related to property listings, client communication, and data management.
Responsibilities include tracking key performance indicators, preparing reports for management,
and helping resolve escalated customer or partner issues in a timely and skilled manner. The role also includes contributing to process improvements, supporting training initiatives, and promoting a collaborative, inclusive, and high-performing team culture.
Qualifications
- Candidates should possess strong leadership and team management skills, including task delegation, performance monitoring, and mentoring.
- Candidates should possess solid communication and interpersonal skills to collaborate with internal teams, external partners, and customers.
- Candidates should possess organizational and time management skills to handle multiple priorities, meet deadlines, and maintain accurate documentation.
- Candidates should possess problem-solving and decision-making abilities to address operational challenges and resolve escalations effectively.
- Candidates should possess basic proficiency with office productivity tools and CRM or similar systems used for tracking activities and reporting.
- Relevant experience in real estate, online marketplaces, or customer-centric industries is beneficial.
- A bachelor’s degree in business, management, or a related field, or equivalent practical experience, is preferred.
- Ability to work on-site in the Pune Division and adapt to a fast-paced, target-driven environment is required.
📌 Team Lead (Pune)
🏢 Ocman Realty
📍 Pune