Position Description

Company Profile

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed.

We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries.

Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us.

Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development.

Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title: Specialist System Engineer - Storage NetApp

Position: Specialist System Engineer

Experience: 5-8Yrs

Category: IT Infrastructure

Main location: Bangalore

Position ID: J1026-0723

Employment Type: Full Time

MSA L2 Storage

Role Summary

We are looking for an experienced MSA L2 Storage Administrator with strong expertise in NetApp storage technologies, SAN/NAS environments, and storage operations. The role involves managing, supporting, and troubleshooting enterprise storage infrastructure, ensuring high availability, performance, and resilience of production systems. The candidate will be responsible for NetApp administration, storage migrations, incident management, disaster recovery, automation initiatives, and providing L2/L3 support in a 24x7 environment while collaborating with stakeholders and cross-functional teams.





The person must possess self confidence in his / her technical abilities to perform his role on Storage Administrator & project Migration.

Resolve technical issues of projects and Explore alternate designs

Able to thrive in rapid environment and adopt new technology rapidly

Good Team handling skills and also a team player.

Should be open to work on 24x7 environment

Participate in business meetings with various stake holders

Provide recommendations to improve the SAN/NAS infrastructure , and address / mange critical issues and root cause analysis

Key Responsibilities

Expertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.

Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.

Hands on experience in ONTAP firmware update on NetApp clusters.

Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments

Exposure to Cisco IC Switches and intermediate troubleshooting skills.

Exposure to managing NetApp storage related errors and hardware failures and vendor management.

Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.

Ability to plan , manage and coordinate new feature designing and development as well as run activities.

Exposure to Incident management, configuration management and capacity Management.

Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements

Applied knowledge in the administration of windows and Linux servers

Positive knowledge on ITIL and experience on handling incident / change / problem on regular basis.

Good in Technical Documentation and design process and standards

Expert on Critical incident management and SLA management.

Proven track record in the implementation and execution of documented support processes and can direct others in same.





Intermediate level experience in Python scripting and automation.

Good to have knowledge on cloud storage basics and market trend for storage services.

Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.

Mentoring new team members and work towards team's success.

Good to have Intermediate skills in DEVOPS and opensource tools.

Aware of cloud services and market trends on Cloud storage to contribute value to the automations.

As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority.

As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals.

Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Specialist System Engineer Storage (26000N) (Bengaluru)
🏢 CGI
📍 Bengaluru