4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas

Supporting Actions

HRMS Data Management

- Maintain and update HRMS (Poornata) master data including designations, departments, and other organizational elements.
- Coordinate with relevant teams to ensure accurate configuration and optimization of HRMS modules.
- Ensure timely and accurate data movements and system updates.

Mobility Management

- Manage end-to-end employee mobility processes including issuance of transfer letters and inter-business transfers.
- Initiate and execute system actions related to mobility in coordination with HRMS.

Confirmation Module Management

- Oversee the confirmation process for employees including timely issuance of confirmation letters.




- Ensure salary revision updates are accurately reflected in the system post-confirmation.

Leave Module Management

- Administer and maintain the leave management module ensuring accurate leave balances and policy adherence.
- Coordinate with employees and HRBPs for leave-related queries and updates.

Position Management

- Manage the organization’s position framework including creation, tagging, and maintenance of positions in HRMS.
- Ensure alignment of position data with organizational structure and workforce planning.

Q2T Helpdesk (Quest 2 Travel)

- Act as the single point of contact for all Q2T-related queries including travel requisitions, reimbursements, and technical issues.
- Create current Q2T IDs and manage deactivation for exit employees.
- Resolve grievances and ensure timely support to employees and stakeholders.

📌 Team Member HR Ops (Mumbai)
🏢 Financial services
📍 Mumbai