15 Oct
|
Talent Leads Consultants
|
India
15 Oct
Talent Leads Consultants
India
Job Description:
- Repossession and settlement
- Handle a network of repossession agencies within the assigned territory.
- Onboard, train and review performance of recovery channel partners.
- Execute field recovery actions including skip tracing, settlements and closure of loan account.
- Maintain ROR within the assigned portfolio as per defined business targets.
- Set daily and fortnightly recovery/ vehicle repossession targets for the collection agencies, monitor progress, and ensure timely follow-ups.
- Plan and coordinate field visits to ensure maximum customer coverage and personally handle complex or sensitive recovery cases when required.
- Supervise third-party recovery agents, track their progress, and ensure they follow company rules and recovery guidelines.
- Identify accounts that need legal action or repossession, get necessary approvals, and oversee the entire process including customer communication.
- Ensure all recovery work follows company policies and legal requirements, train the team on correct practices, and report any issues or complaints immediately.
- Keep accurate records of visits, calls, and recovery updates in the system, and share daily reports with the manager.
📌 Asst Manager Recovery Pan India
🏢 Talent Leads Consultants
📍 India