Description

This role is required to extend support to Global Operations in building automated solution, Enable AI implementation in Backoffice Operations and managing day-to-day data, draw inferences, identify gaps, establish trends, leverage innovation to transform the reporting and build smart dashboards, AI & automation driven solutions. Incumbent will enable a strong decision support model to equip TCE leaders with relevant and critical business insights through best-in-class MIS and analysis, enabling them to make well-informed strategic decisions

Responsibilities

- Solid LLM, SQL, Tableau, Python, SAS & Power BI skills are needed for reporting, automation, process improvement and monitoring processes
- Provide Analytical & Decision Support to organization through advanced Statistical techniques and Data mining
- Craft a compelling PowerPoint narrative that effectively communicates your analysis to stakeholders, ensuring that it is easily comprehensible.
- Translation of complex analytical output into easily digested insights with clear recommendations
- Identifying opportunities for new automated & custom reporting & analytics solutions around all areas transaction lifecycle
- Have strong understanding of AI and its applicability in Backoffice
- Play a role of catalyst to enable AI adaption in Backoffice
- Acting as an SME on data front for all kind of Operational and SLT reporting
- Ensuring seamless delivery of daily/weekly/monthly reports with other adhoc activities and analysis




- Execute fact-based analysis that helps the Operations in taking decisions to improve process performance
- Partner and collaborate with teams and create insights/MIS that will help stakeholders to understand overall performance of servicing team
- Review and prepare monthly payout for Operational colleagues
- Drive insights from analytics and efficiencies by way of automation
- Develop advanced understanding of data sources and potential usage scenarios.
- Identify new technologies and capabilities that can advance and future proof analytical solutions.
- Excellent communication skills, both verbal and written
- Maintain highest standards of productivity and ensure 100% quality and data accuracy
- High on integrity and personal accountability
- Be flexible and ready to work in a dynamic environment
- This role may be subject to additional background verification checks

Qualifications

- 3-6 years of overall experience and 3 years of related domain in Business Analysis.

Academic Background:

- The Person should hold a Master’s / Bachelor’s Degree.
- Functional Skills/Capabilities:
- Strong Communication Skills, Team Player and Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision.

Technical Skills/Capabilities:

- Ability to leverage technology to solve for reporting needs -Advance SQL, Power BI, Python/R, Cornerstone, Lumi, Hive etc.
- Extensive Exposure of MS tools advance MS Excel, PowerPoint, MS Access
- Data modelling experience is a must

📌 Analyst-Global Reengineering (Gurugram)
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📍 Gurugram