Senior Customer Support Executive (Gurugram)

Senior Customer Support Executive (Gurugram)

15 Oct
|
HWINFOTECH
|
Gurugram

15 Oct

HWINFOTECH

Gurugram

Work with international clients and cutting-edge technology projects.

? Apply at: [email protected]

About HW Infotech

HW Infotech is a quick-growing software development company specializing in Web Development, Mobile Apps, AI Solutions, SaaS, and Digital Transformation. We are looking for a Customer Support Executive with excellent English communication skills to deliver exceptional customer service.

Key Responsibilities

✅ Handle customer queries via phone, email, WhatsApp, and live chat.

✅ Provide timely, professional, and accurate customer support.

✅ Resolve customer issues and coordinate with internal teams when required.

✅ Maintain customer records and update CRM systems.

✅ Follow up with customers to ensure complete issue resolution.





✅ Build strong customer relationships through excellent service.

Requirements

✅ Minimum 1 year of experience in Customer Support or Customer Service.

✅ Excellent spoken and written English is mandatory.

✅ Strong communication and problem-solving skills.

✅ Basic knowledge of MS Office and CRM software.

✅ Ability to multitask and work in a fast-paced environment.

✅Experience in an IT or Software company is preferred.

Why Join Us?

✅ Competitive salary based on experience.

✅ Career growth opportunities.

✅ Supportive and collaborative work culture.

📌 Senior Customer Support Executive (Gurugram)
🏢 HWINFOTECH
📍 Gurugram

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