Work with international clients and cutting-edge technology projects.
? Apply at:
[email protected]
About HW Infotech
HW Infotech is a quick-growing software development company specializing in Web Development, Mobile Apps, AI Solutions, SaaS, and Digital Transformation. We are looking for a Customer Support Executive with excellent English communication skills to deliver exceptional customer service.
Key Responsibilities
✅ Handle customer queries via phone, email, WhatsApp, and live chat.
✅ Provide timely, professional, and accurate customer support.
✅ Resolve customer issues and coordinate with internal teams when required.
✅ Maintain customer records and update CRM systems.
✅ Follow up with customers to ensure complete issue resolution.
✅ Build strong customer relationships through excellent service.
Requirements
✅ Minimum 1 year of experience in Customer Support or Customer Service.
✅ Excellent spoken and written English is mandatory.
✅ Strong communication and problem-solving skills.
✅ Basic knowledge of MS Office and CRM software.
✅ Ability to multitask and work in a fast-paced environment.
✅Experience in an IT or Software company is preferred.
Why Join Us?
✅ Competitive salary based on experience.
✅ Career growth opportunities.
✅ Supportive and collaborative work culture.
📌 Senior Customer Support Executive (Gurugram)
🏢 HWINFOTECH
📍 Gurugram