: SAP SD Consultant (IS Retail)

Experience 6 - 8 Years

About the Company

About Shoppers Stop Shoppers Stop is one of India's leading retail organizations, operating a large network of department stores, beauty stores, and digital commerce platforms. Our technology landscape is driven by SAP S/4HANA and SAP IS-Retail solutions that support omnichannel retail operations across stores, e-commerce, warehousing, and supply chain functions. As part of the Digital Information Technology (DIT) team, you will work closely with business stakeholders across Store Operations, E-Commerce, Supply Chain, Finance, Merchandising, and Customer Experience to drive business transformation and operational excellence through SAP solutions.

Inspired by internal retail SAP role requirements and SD process documentation.

Responsibilities

- SAP SD Functional Support & Enhancements
- Provide functional support for SAP SD processes in SAP IS-Retail environments.
- Configure and maintain:
- Sales Order Processing
- Pricing Procedures
- Billing & Invoicing
- Output Determination
- Shipping & Delivery Processing
- Credit Management Confidential
- Returns Management
- Intercompany Sales
- Customer Master Management
- Support omnichannel retail operations including:
- POS Sales
- E-Commerce Sales
- Institutional Sales
- Intercompany Transactions
- Manage incidents, service requests, defects, enhancements, and change requests within agreed SLAs.
- Perform root cause analysis and resolution of SD-related business and system issues.
- Support testing activities including SIT, UAT, regression testing, and production deployments.
- Business Process Consulting
- Collaborate with business teams to understand and document requirements.




- Prepare Functional Specification Documents (FSD), Business Requirement Documents (BRD), and process flows.
- Recommend process improvements and automation opportunities across Order-to-Cash (O2C) processes.
- Support business transformation initiatives and process harmonization programs.
- Integration Management
- Work closely with cross-functional teams including:
- Support integration between retail POS systems, e-commerce platforms, logistics systems and SAP SD.

Qualifications

- Educational Qualification -Bachelor's Degree in Engineering, Information Technology, Computer Science, or related discipline.
- SAP SD Certification will be an added advantage.

Functional Skills

- Strong knowledge of SAP SD Order-to-Cash processes.
- Experience in:
- Sales Document Configuration
- Item Categories
- Schedule Line Categories
- Delivery Processing
- Billing Processes
- Pricing and Taxation
- Output Management
- Returns Management
- Customer Master Data
- Logistics Execution
- Understanding of retail business processes and omnichannel sales operations.
- Knowledge of SAP S/4HANA SD functionality and best practices.

Technical & Professional Skills
- Robust analytical and problem-solving capabilities.
- Ability to conduct impact assessments and solution design.
- Experience with SDLC methodologies and testing cycles.
- Excellent stakeholder management and communication skills.
- Ability to manage multiple projects and priorities simultaneously.
- Strong documentation skills.

Preferred Skills

- Preferred Qualifications
- SAP SD Certification.
- Minimum 1 End-to-End SAP S/4HANA Implementation.
- Experience in SAP IS-Retail environment.
- Exposure to SAP CAR, SAP MM, and FI integration.

Industry Preference: Retail

📌 Sap Sales Distribution Consultant (Mumbai)
🏢 Shoppers Stop
📍 Mumbai