15 Oct
|
Advantmed India
|
India
15 Oct
Advantmed India
India
Salesforce Administrator / Salesforce Consultant (Sales Cloud & Pardot)
- Location: Remote (PAN India)
- Shift: UK Shift(2:00 PM to 11:30 PM)
- Experience: 3+ Years Relevant Salesforce Experience (Overall experience may be 3-8 years)
- Employment Type: Full-Time
About the Role
We are seeking a highly motivated and business-oriented Salesforce qualified to support and optimize our Salesforce ecosystem, with a primary focus on Sales Cloud and Pardot (Account Engagement).
This role requires someone who can act as a bridge between business stakeholders and technology teams. The ideal candidate will work closely with US-based stakeholders to understand business requirements, recommend scalable Salesforce solutions, drive platform enhancements, and ensure a seamless user experience.
Success in this role requires strong Salesforce administration expertise, excellent communication skills, and the ability to translate business needs into effective platform configurations.
Key Responsibilities
Salesforce Administration & Platform Management
- Administer and maintain Salesforce Sales Cloud and Pardot environments.
- Manage users, profiles, roles, permission sets, sharing rules, and security settings.
- Monitor system health, performance, data quality, and platform usage.
- Troubleshoot user issues and provide ongoing platform support.
Business Requirement Gathering
- Partner directly with US stakeholders to understand business processes and objectives.
- Conduct discovery sessions and gather functional requirements.
- Translate business requirements into practical Salesforce solutions.
- Recommend best practices and process improvements.
Configuration & Automation
- Create and maintain custom objects, fields, page layouts, record types, and validation rules.
- Design and implement Flows and automation to improve operational efficiency.
- Configure approval processes, assignment rules, and business workflows.
- Support ongoing platform optimization and enhancement initiatives.
Reporting & Analytics
- Build and maintain reports and dashboards for business users and leadership teams.
- Analyze business requirements and translate them into meaningful Salesforce reporting.
- Provide insights to stakeholders through effective dashboarding and analytics.
Stakeholder Management
- Serve as a trusted Salesforce advisor to business teams.
- Communicate effectively with US-based stakeholders and leadership.
- Provide user training, guidance, and platform adoption support.
- Manage priorities across multiple initiatives and business functions.
Governance & Best Practices
- Ensure Salesforce configuration follows best practices and governance standards.
- Maintain system documentation and process guides.
- Support release management, testing, and change control processes.
Required Qualifications
- 3+ years of hands-on Salesforce Administration experience.
- Strong experience with Salesforce Sales Cloud.
- Experience with Pardot / Salesforce Account Engagement.
- Expertise in Salesforce configuration and administration.
- Experience creating Flows, automation, approval processes, and validation rules.
- Strong reporting and dashboard development experience.
- Experience gathering requirements directly from business stakeholders.
- Excellent verbal and written communication skills.
- Ability to independently manage stakeholder conversations and requirement discussions.
- Strong problem-solving and analytical skills.
- Experience working with international teams, preferably US stakeholders.
Preferred Qualifications
- Salesforce Administrator Certification.
- Additional Salesforce certifications are a plus.
- Experience supporting global Salesforce environments.
- Exposure to basic integrations and API concepts.
- Experience working in consulting or managed services environments.
What We're Looking For The ideal candidate will be:
- A strong Salesforce Administrator with a consulting mindset
- Confident communicating with senior US business stakeholders
- Able to understand business requirements without constant supervision
- Capable of recommending solutions rather than simply executing tasks
- Process-oriented, proactive, and highly customer-focused
- Comfortable working remotely in a fast-paced global environment
Why Join Advantmed?
Advantmed is a leading healthcare technology and services company headquartered in Santa
Ana, California, helping health plans and providers improve clinical, operational, and financial outcomes through innovative healthcare solutions.
With 20+ years of industry expertise and a global workforce of 4,400+ employees, Advantmed leverages advanced technology, analytics, and AI-driven solutions to support risk adjustment,
quality improvement, medical record retrieval, coding services, and healthcare assessments.
Our Culture - B.L.O.C.K.S
- Bring the Fun
- Leverage Together for Better
- Outperform Yourself
- Care at Every Touchpoint
- Keep Your Word, Keep It Real
- Stay Curious & Listen Well
Learn more: www.advantmed.com
📌 Salesforce Consultant (India)
🏢 Advantmed India
📍 India