Growth Sales Executive – D2C Conversions & Order Recovery

Quickflo.ai | Gurugram | Full-time

About Quickflo.ai

Quickflo helps D2C brands simplify ads, logistics, delivery, and payouts through one intelligent platform, built for clarity, speed, and scalable growth.

About the Role

We’re looking for a sharp, persuasive sales executive who turns intent into revenue. You’ll own the full conversion funnel for our D2C brand partners: recovering abandoned carts, converting high-RTO-risk orders into confirmed deliveries, and increasing average order value through smart upselling and cross-selling. If you enjoy talking to customers, handling objections with confidence, and seeing your numbers move every day, this role is for you.

What You’ll Do

- Call and message inbound leads, website enquiries and abandoned-cart customers to convert them into orders.
- Understand each customer's health and wellness needs and recommend suitable products, bundles and offers.
- Upsell and cross-sell to increase average order value, and promote prepaid orders over cash on delivery.
- Re-engage past customers for repeat purchases, refills and subscriptions.
- Handle objections on price, ingredients, results and delivery with accurate product knowledge.
- Confirm order details and addresses before dispatch to reduce cancellations and returns.
- Log every lead,



interaction and outcome accurately in the CRM or tracking sheet.
- Meet daily and monthly targets for calls, conversions and revenue, and share regular performance updates.
- Share customer feedback and common objections with marketing and product teams to improve offers and messaging.

What We're Looking For

- Excellent verbal communication in English and Hindi; additional regional languages are a plus.
- A confident, persuasive approach balanced with honesty and a customer-first attitude.
- Ability to learn product details quickly and explain perks clearly.
- Resilience to handle rejection and stay motivated by targets and incentives.
- Good follow-up discipline and the ability to manage a high volume of leads.
- Basic working knowledge of MS Excel or Google Sheets; CRM experience is an advantage.
- Prior experience in telesales, inside sales, D2C or e-commerce, especially in wellness, FMCG or personal care, is preferred but not mandatory.

What Success Looks Like

- Consistent achievement of monthly revenue and conversion targets.
- Higher lead-to-order conversion and average order value.
- More prepaid orders and fewer cancellations and returns.
- Growth in repeat purchases from the customers you handle.
- Accurate, up-to-date records and timely reporting.

📌 Sales Specialist (Gurugram)
🏢 QuickFlo
📍 Gurugram