Sales Operations Specialist in Tour and Travel Company

Company: Edumiles Travels LLP

Position: Sales Operations Specialist

Experience: 2+ Years

Salary: ₹25,000 – ₹30,000 per month

Education: Bachelor’s Degree in any field

Job Type: Full-Time

Work Mode: Work from Office

About the Role

Edumiles Travels LLP is looking for an experienced and target-oriented Sales Operations Specialist in Tour and Travel Company to drive business growth, generate new leads, build strong client relationships, and increase sales in the tour and travel industry.

The ideal candidate should have good communication and negotiation skills, a basic understanding of travel products, and the ability to convert leads into confirmed bookings.

Key Responsibilities

- Handle travel-related leads and ensure timely follow-ups.
- Negotiate with clients and close deals effectively.
- Maintain accurate records of leads, client interactions, and sales activities.
- Identify and generate recent business opportunities through various channels.
- Ensure excellent customer service and maintain high customer satisfaction.
- Convert leads into bookings and achieve assigned sales targets.
- Develop and maintain strong relationships with clients and potential customers.
- Understand customer requirements and recommend suitable tour packages.
- Provide information regarding destinations, itineraries, pricing, DMCs,



and travel arrangements.
- Develop and implement effective business development and sales strategies.
- Conduct regular follow-ups with prospective and existing clients.
- Coordinate with the operations team to ensure smooth execution of confirmed bookings
- Prepare regular sales and business development reports.
- Monitor market trends and identify new business opportunities.
- ·Achieve monthly and quarterly business development and revenue targets.

Requirements · Bachelor’s degree in any field.

· Minimum 2+ years of experience in business development or sales, preferably in the tour & travel industry.

· Basic knowledge of tour packages, destinations, DMCs, and travel arrangements.

· Excellent verbal and written communication skills.

· Strong negotiation, presentation, and customer-handling skills.

· Proven ability to generate leads and convert prospects into customers.

· Target-oriented with a strong focus on achieving sales goals.

· Good interpersonal and relationship-management skills.

· Strong problem-solving and decision-making abilities.

· Ability to manage multiple leads and tasks efficiently.

· Basic knowledge of CRM, MS Office, and sales tools.

· Ability to work independently as well as collaboratively with the team.

📌 Sales Operations Specialist in Tour and Travel Company (New Delhi)
🏢 Edumilestravel
📍 New Delhi