Job Title: Sales Executive / Inside Sales Counsellor

Company: Mudita

Location: Goregaon West, Mumbai

Work Mode: Full time, Work From Office

Working Days: 6 days working; Sundays will be working

Weekly Off: Rotational weekly off as per Company schedule

Working Hours: 12:30 PM to 8:30 PM

Experience Required: 2–3 Years

Preferred Industry: EdTech, Online Education, Coaching, Training, Consulting, or Digital Programs

About MuditaMudita is a growing education and transformation company working across business, AI, investing, trading, digital growth, communication, leadership, and personal development programs.

We work with entrepreneurs, business owners, professionals, investors, and learners who want to upgrade their skills and create meaningful growth in their personal and professional lives.

We are looking for a driven and result-oriented Sales Executive / Inside Sales Counsellor who can connect with prospects, understand their needs, explain our programs effectively, and help them make informed enrollment decisions.

About the RoleAs a Sales Executive / Inside Sales Counsellor, you will be responsible for speaking with leads, understanding their goals, counselling them about suitable programs, handling objections, following up consistently, and converting qualified prospects into paid enrollments.

This is a target-driven role that requires strong communication skills, confidence, patience, follow-up discipline, and the ability to build trust with prospects over phone calls and messages.

The role requires flexibility with working days, as Sundays will be working and weekly offs will be provided on a rotational basis as per the Company’s schedule.

Key Responsibilities

1. Connect with inbound and outbound leads through calls, WhatsApp, emails, and follow-ups.
2. Understand the prospect’s background, requirements, challenges, goals, and interest in Mudita’s programs.
3. Explain program details clearly, including structure, benefits, outcomes, pricing, bonuses, timelines, and enrollment process.
4. Counsel prospects and guide them toward the most suitable program based on their needs.
5. Handle objections related to pricing, timing, trust, urgency, program fit, and decision-making.
6. Follow up consistently with warm leads, cold leads, missed leads,



interested prospects, and payment-pending prospects.
7. Maintain a professional, consultative, and ethical sales approach while communicating with prospects.
8. Achieve daily, weekly, and monthly sales targets as assigned by the Management.
9. Maintain accurate lead status, call updates, follow-up notes, payment status, and conversion details in CRM, Google Sheets, or any other system provided by the Company.
10. Coordinate with the internal team for payment confirmation, enrollment, onboarding, client handover, and query resolution.
11. Share regular updates with the Management regarding lead quality, common objections, sales performance, follow-up status, and conversion challenges.
12. Support campaign launches, workshop enrollments, webinar sales, consultation calls, and other sales activities as required.
13. Build strong trust with prospects and ensure a smooth experience from first call to enrollment.
14. Perform any other sales, coordination, or business development tasks assigned by the Management from time to time.

Required Skills and Qualifications

- 2–3 years of experience in sales, inside sales, telesales, counselling, business development, or education sales.
- Prior experience in EdTech, online coaching, training programs, consulting programs, or digital education will be preferred.
- Strong communication skills in Hindi and English.
- Good convincing, negotiation, and objection-handling skills.
- Ability to understand customer pain points and recommend suitable solutions.
- Strong follow-up discipline and ability to manage multiple leads at different stages.
- Target-oriented mindset with a strong desire to achieve sales numbers.
- Good listening skills and ability to build trust over calls.
- Basic comfort with CRM tools, Google Sheets, WhatsApp, and calling systems.
- Must be comfortable working full-time from the Goregaon West office.




- Must be comfortable working on Sundays, with rotational weekly offs as per Company schedule.

Preferred Candidate ProfileWe are looking for someone who:

- Enjoys talking to people and helping them make decisions.
- Can sell through understanding, counselling, and trust-building rather than pressure.
- Is confident on calls and comfortable handling objections.
- Has experience selling courses, workshops, coaching programs, training programs, or online products.
- Can work in a fast-paced, target-driven environment.
- Is disciplined with follow-ups, reporting, and daily sales activity.
- Is comfortable supporting sales during campaign days, webinar days, launch periods, and weekends.
- Has a positive attitude, ownership mindset, and willingness to learn.

Performance ExpectationsThe candidate will be expected to:

- Make daily sales calls and follow-ups.
- Maintain lead and follow-up records properly.
- Improve lead-to-sale conversion consistently.
- Meet assigned sales targets.
- Maintain professional communication with prospects.
- Coordinate smoothly with the internal team.
- Support sales requirements on Sundays, webinar days, campaign days, and other important business days.
- Contribute to revenue growth and client acquisition for Mudita’s programs.

Work ArrangementThis is a full-time, work-from-office role based in Goregaon West, Mumbai. The candidate will be required to work from office for 6 days a week. Sundays will be working, and the weekly off will be provided on a rotational basis as decided by the Management.

The working hours shall be 12:30 PM to 8:30 PM, or as revised by the Management based on business requirements.

The candidate is expected to be flexible with working days, weekly offs, campaign schedules, webinar days, sales requirements, and business priorities.

Why Join Mudita?

- Work with a fast-growing education and transformation company.
- Get exposure to premium programs across business, AI, investing, trading, leadership, and personal growth.
- Learn consultative selling, high-ticket sales, webinar sales, and digital program sales.
- Work closely with founders, mentors, coaches, and a growth-focused team.
- Opportunity to grow based on performance, ownership, and results.

📌 Sales Executive (Mumbai)
🏢 Mudita
📍 Mumbai