Company Description iTech Ecommerce Pvt. Ltd. is a leading global channel partner of Alibaba.com in India, supporting the growth of Indian SMEs through high-conversion ecommerce solutions. Headquartered in Noida, the company has a strong presence across major metro and non-metro cities, including Ahmedabad, Chennai, Mumbai, Jalandhar, Jaipur, and Surat.

Backed by experienced ex-Alibaba.com leadership, iTech Ecommerce offers technology-driven, customized solutions for small, medium, and enterprise-level businesses. The organization provides impactful digital services, value-added offerings, and specialized training to help more than 3,000 customers maximize their online returns. Guided by the core mantra “Facilitating SMEs to Grow Their Business BIG,” iTech Ecommerce focuses on enabling sustainable business expansion for its clients.

Role Description The Sales Account Manager is a full-time, on-site role based in Jaipur, responsible for managing and growing a portfolio of SME clients integrated with Alibaba.com. In this position, the individual will handle end-to-end account management, including onboarding current customers, understanding their business needs, and aligning iTech Ecommerce solutions to drive online growth. Day-to-day tasks include maintaining regular communication with clients, ensuring high levels of customer satisfaction, resolving service-related issues promptly, and coordinating with internal teams to deliver promised services.

The role also involves generating recent leads, following up on prospects, preparing proposals,



and meeting sales and revenue targets for the assigned territory.

The Sales Account

Manager will track account performance, share insights and reports, and proactively suggest optimization strategies to help clients maximize their ecommerce potential.

Qualifications

- Candidates should possess strong Customer Satisfaction and Customer Service skills to maintain positive, long-term client relationships.
- Candidates should possess effective Account Management skills to oversee client portfolios, renewals, and growth opportunities.
- Candidates should possess Lead Generation skills to identify, qualify, and convert new business opportunities.
- Candidates should possess clear and professional Communication skills for client interactions, presentations, and internal coordination.
- Proven experience in sales, business development, or account management, preferably in ecommerce, SaaS, or digital services.
- Ability to work with SME customers, understand their business challenges, and recommend practical online growth solutions.
- Strong negotiation, relationship-building, and follow-up skills, with a results-oriented and ethical approach to selling.
- Comfort with CRM tools, basic data analysis, and report creation to track performance and support decision-making.
- Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
- Readiness to work on-site in Jaipur and travel locally as needed to meet clients and support business

📌 Sales Account Manager (Jaipur)
🏢 iTech Ecommerce
📍 Jaipur