Hello,

Greetings from ZettaMine!!

We are hiring experienced Quality Operations Leads for a short-term Contractor/Freelance Engagement supporting a large-scale Multimodal AI Annotation, Quality Assurance & Evaluation Project across India.

Role: Quality Operations Lead – AI Quality & Annotation Operations

Experience: 5–7 Years

Mode: Remote

Engagement: Contractor / Short-Term Contract

Start Date: Immediate

Mandatory Eligibility Criteria

Technical Qualifications:

- 5–7 years of overall professional experience, including 2–3 years of experience leading QA or Quality Operations teams.
- Solid knowledge of quality sampling, auditing, calibration, and root-cause analysis.
- Experience managing quality assurance processes and monitoring performance across teams.
- Ability to identify systemic issues, analyze quality trends, and implement corrective actions.
- Experience establishing review priorities, sampling plans, scoring rubrics, and quality coverage.
- Ability to track key quality metrics, including accuracy, agreement, error rates, review throughput, and turnaround time.
- Strong analytical, problem-solving, communication, and stakeholder-management skills.
- Experience in data annotation, data labeling, multimodal AI projects, or AI training data is preferred.
- Ability to resolve guideline-related queries, document decisions, and drive continuous quality improvement.

Educational Qualification:

Bachelor’s or Master’s degree in a relevant field, including BCA, B.Tech, B.E., MCA, or M.Tech..

Availability Requirements:

- Availability to work five days per week,



including weekends as required, with two weekdays off.
- Working hours: 7:00 AM–4:00 PM PST.
- Ability to work across shifts and meet project delivery timelines.

Others:

- Personal laptop/desktop and stable high-speed internet.
- Strong organizational skills and the ability to manage multiple quality workflows.
- Willingness to participate in quality reviews, calibration sessions, and stakeholder discussions.

What You’ll Work On:

- Lead Senior QA Leads and QA Leads across shifts to ensure consistent quality operations.
- Manage day-to-day quality assurance activities for multimodal AI annotation projects.
- Establish review priorities, sampling plans, and quality coverage to meet project requirements.
- Implement and maintain audit processes, scoring rubrics, and calibration procedures.
- Monitor quality metrics, including accuracy, agreement, error rates, review throughput, and turnaround time.
- Identify root causes of recurring quality issues and drive corrective actions in coordination with Team Leads.
- Resolve guideline-related questions and document decisions to ensure consistent interpretation of project requirements.
- Share quality insights, findings, and recommendations after each delivery.
- Report quality performance, risks, and improvement opportunities to the Quality Manager.
- Support client reviews and quality-based incentive programs.
- Ensure deliverables meet client quality standards and project timelines.

Interested candidates: Please share your updated CV at: [email protected]

Thanks & Regards,

Saranya M (Afreen)

ZettaMine

📌 Quality Operations Lead – AI Quality & Annotation Operations (India)
🏢 ZettaMine Labs
📍 India