This is a remote position.

Company: SOLO Network (SPARKPLUS Technologies)

Role: Product Operations Associate

Salary: ₹15,000 – ₹18,000 per month

About SOLO Network

SOLO Network is a skills-first credentialing platform enabling institutions, employers, and learners to build verifiable skill pathways through badges and structured learning journeys.

The platform bridges learning and real-world outcomes by aligning credentials with career progression.

This role operates across both B2B (institutions, employers) and B2C (learners) sides of the platform.

As a Product Operations Associate, you will help design and implement badge strategies for organizations while ensuring learners are effectively engaged and progressing through structured skill pathways.

The role requires ecosystem thinking — understanding how institutional goals, employer requirements, and learner journeys connect to drive measurable outcomes.

Key Responsibilities

B2B –

- Client Onboarding &
- Strategy

Support onboarding of institutions and employers onto SOLO Network

Design badge and credential strategies aligned with workforce or learning objectives

Structure programs into clear skill pathways and career tracks

B2C –

- Learner Journey Design

Map learning programs into engaging, outcome-driven learner journeys

Ensure badges reflect real skill progression and career milestones

Improve learner experience across onboarding, progression, and completion

Feature Enablement &

- Adoption





Recommend platform features based on client use cases

Guide clients in implementing badges, pathways, and engagement mechanisms

Act as a translator between product capabilities and real-world use cases

Engagement &

- Performance Monitoring

Track both client-level and learner-level engagement

Identify drop-offs in learner journeys and adoption gaps in clients

Suggest improvements to increase completion rates and platform usage

Outcome &

- Impact Tracking

Help define success metrics across institutions and learners

Ensure learning translates into credentials and credentials into outcomes

Support reporting and insights for continuous improvement

Requirements

Requirements

Strong structured thinking and problem-solving mindset

Ability to understand both business needs (B2B) and user experience (B2C)

Good communication skills with the ability to explain concepts clearly to different stakeholders

Interest in EdTech, skill development, or workforce ecosystems

Comfortable working with data, dashboards, and basic analytics

Proactive attitude with an ownership mindset

Advantages

Benefits

Hands-on experience in building and scaling a two-sided platform

Exposure to credentialing systems, skill frameworks, and workforce transformation

Direct involvement in client strategy, product adoption, and learner engagement

Opportunity to work closely with founders and contribute to core platform growth

Real experience in understanding how learning connects to career outcomes

📌 Product Operations Associate (India)
🏢 SOLO NETWORK
📍 India