Company Description Unify Healthcare Services is a modern medical billing company that helps healthcare facilities manage their revenue cycle through advanced technologies, streamlined workflows, and specialized billing processes. The organization focuses on preventing claim denials, leveraging experienced medical billing professionals and AAPC-certified coders to address common billing and coding challenges.

Unify Healthcare

Services provides customized solutions, including staff augmentation, operations consulting, and full-service billing, enabling clients to reduce operational costs, boost revenue, and increase cash flow. The company supports a wide range of services, from DME and HME to hospital billing, and offers a comprehensive service portfolio that includes medical coding, eligibility verification, prior authorization, claims submission, denial management, and more. All operations meet stringent security and quality standards, with full HIPAA compliance and ISO 9001 and ISO 27001 certifications for quality and information security management.

Role Description The Process Associate is a full-time, on-site role based in the Mohali district. This role focuses on supporting end-to-end medical billing processes, including data entry of patient demographics, eligibility verification, prior authorization checks, and claims submission activities.

The Process

Associate will help track and follow up on pending claims, assist in denial management, and coordinate with accounts receivable teams to ensure timely collections and accurate payment posting.



Daily responsibilities include maintaining detailed records, adhering to standardized workflows, and following company guidelines for quality, compliance, and information security. The role also involves communicating with internal teams and clients as needed to resolve queries, clarify billing information, and contribute to process improvements.

Qualifications

- Solid analytical skills to review billing data, identify discrepancies, and support denial management and process optimization.
- Customer service skills to handle inquiries professionally, support client needs, and maintain positive working relationships.
- Effective communication skills, including clear written and verbal communication for working with internal teams and external stakeholders.
- Basic understanding of finance concepts related to billing, payments, and accounts receivable processes.
- Familiarity with Business Process Outsourcing (BPO) environments or similar process-driven operations.
- Attention to detail and accuracy in data entry, documentation, and compliance with HIPAA and company policies.
- Ability to work in office in Mohali district, manage time effectively, and perform in a structured, target-driven setting.
- Proficiency with computers and office productivity tools; experience with medical billing software is an advantage.
- Relevant education in commerce, healthcare administration, or a related field is preferred; prior experience in medical billing or healthcare processes is a plus.

📌 Process Associate (India)
🏢 Unify Healthcare Services
📍 India