Job Title: Process Analyst

Department: Operations

Location: Gandhinagar, Gujarat - Onsite

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

What You’ll Be Doing:

· Entering client provided data in CRM/Portal accurately.

· Make outbound calls to locations like Hospitals, Law firms, corporate offices, etc. to verify required details.

· Emailing clients to verify or obtain information using skilled tone.

· Perform Analysis on raw data / request forms received from clients.





· Handling and processing multiple files effectively while maintaining efficiency and accuracy.

· Display efficiency with programs like MS word, Excel, Adobe creative pro, etc.

· Build strong relationships with Team Leader, and team members.

We expect you to have:

· Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of

Internet fundamentals.

· Proficient in Customer service.

· Knowledge of record management procedures & processes (is a plus)

· Experience of at least 3 years Operations Center, service industry or equivalent (Fresh candidates cannot be considered). Any alternative resources must be approved by Client in writing.

· Effective analytical, problem-solving, and decision-making skills.

📌 Process Analyst (Gandhinagar)
🏢 Etech Global Services
📍 Gandhinagar