Company Description Generali Central Insurance Company Limited is a registered general insurance provider headquartered in Mumbai, India, operating under IRDAI Registration No. 132. The company offers a wide range of insurance solutions and services, supported by a strong digital presence and customer service network. It uses the trade logos of Assicurazioni Generali and Central Bank of India under license, reflecting trusted partnerships and a solid brand heritage.

Customers can access support through multiple channels, including toll-free phone lines, email, and online resources, underscoring the company’s focus on transparency, compliance, and responsive service.

Role Description The Premium Relationship Manager is a full time, on-site role based in Kota, responsible for managing and growing relationships with high-value insurance customers. This role involves regular interaction with premium clients to understand their insurance needs, provide tailored product recommendations, and ensure timely policy renewals and servicing.

The Premium Relationship

Manager will handle queries, resolve issues efficiently, and coordinate with internal teams such as underwriting, claims, and operations to deliver a seamless customer experience. Daily activities include monitoring customer portfolios, identifying cross-sell and up-sell opportunities, conducting review meetings,



and maintaining accurate records in the company’s CRM systems. The role also requires adherence to regulatory guidelines and company policies while maintaining high standards of professionalism and customer satisfaction.

Qualifications

- Demonstrated ability to build and maintain strong client relationships, with a focus on premium or high-net-worth customers.
- Proficiency in customer service practices, including handling inquiries, resolving issues, and managing escalations in a timely manner.
- Solid sales and negotiation skills, with experience in recommending suitable insurance products and achieving set targets.
- Solid understanding of general insurance concepts, policy features, and regulatory requirements (prior insurance experience preferred).
- Effective communication skills in English and local language, with clear, professional verbal and written interaction.
- Good organizational and time-management skills, including maintaining accurate documentation and using CRM or similar tools.
- Ability to work collaboratively with cross-functional teams and demonstrate integrity, accountability, and customer-centric behavior.
- Bachelor’s degree in business, finance, marketing, or a related field; relevant certifications in insurance or financial services are an advantage.

📌 Premium relationship manager (Rajasthan)
🏢 Generali Central Insurance
📍 Rajasthan