: Operations Manager – Office & Event LogisticsJob Title: Operations Manager – Office & Event Logistics
Company: Mudita
Location: Bangur Nagar, Goregaon West, Mumbai
Work Mode: Full-Time, Work From Office
Employment Type: Full-Time
Experience Required: 3–5 Years
Preferred Background: Office administration, operations management, event logistics, vendor coordination, travel coordination, hospitality coordination, or admin operations
Joining: Immediate joiners preferred
About MuditaMudita is a fast-growing education and transformation company working across AI trading, digital finance, investing, business automation, leadership, e-commerce, consulting, and personal development programs.
We conduct online and offline programs, workshops, events, bootcamps, and business learning experiences for clients across different cities. Smooth operations, travel coordination, event logistics, vendor management, and office administration play a key role in ensuring that our team, founders, speakers, and clients have a seamless experience.
We are looking for an Operations Manager – Office & Event Logistics who can take ownership of office operations, hotel bookings, travel arrangements, vendor coordination, supplies management, and day-to-day operational support.
About the RoleThe Operations Manager will be responsible for managing the company’s overall office operations and event-related logistics. This includes handling hotel bookings for events, travel and ticket bookings for founders and team members, office inventory, supplies, vendors, admin coordination, and other operational requirements.
This role requires someone who is highly organized, proactive, detail-oriented, good at negotiation, comfortable with follow-ups, and capable of managing multiple operational tasks at the same time.
The ideal candidate should be able to ensure that all bookings, arrangements, vendors, office needs, and logistics are managed smoothly, cost-effectively, and on time.
Key Responsibilities
1. Manage hotel bookings and stay arrangements for company events, workshops, bootcamps, residential programs, founders, speakers, trainers, and team members.
2. Coordinate with hotels, resorts, venues, vendors, travel partners, and service providers for quotations, availability, negotiation, confirmation, payments, invoices, and follow-ups.
3. Handle travel and ticket bookings for founders, speakers, trainers, employees, and team members, including flights, trains, cabs, local travel, and other transport arrangements.
4. Ensure all travel, stay, and event logistics are planned in advance and executed smoothly.
5. Maintain proper records of hotel bookings, travel bookings, vendor details, invoices, payment status, confirmations, guest lists, check-in/check-out details, and related documentation.
6. Manage office operations including inventory, stationery, pantry supplies, housekeeping coordination,
maintenance, repairs, office equipment, and general admin requirements.
7. Track and maintain office supplies, stock levels, vendor bills, purchase requirements, and monthly operational expenses.
8. Coordinate with vendors for office supplies, printing, courier, maintenance, housekeeping, event materials, branding materials, and other operational needs.
9. Source, compare, negotiate, and finalize vendors based on quality, pricing, reliability, timelines, and company requirements.
10. Support event operations by coordinating materials, logistics, team travel, hotel rooms, venue requirements, food arrangements, branding materials, and backend support.
11. Coordinate with founders, management, finance, HR, event teams, and internal departments to understand operational requirements and execute them properly.
12. Maintain operational trackers, vendor databases, booking sheets, expense records, inventory sheets, and event logistics checklists.
13. Ensure timely payments, invoice collection, bill submission, and coordination with the finance/accounts team.
14. Handle urgent operational requirements, last-minute changes, booking modifications, cancellations, vendor issues, and escalation management.
15. Ensure office cleanliness, functionality, discipline, asset usage, seating arrangements, and smooth day-to-day functioning of the workplace.
16. Monitor company assets, office equipment, laptops, devices, furniture, keys, access cards, and other resources as required.
17. Help create and improve SOPs for office operations, travel bookings, hotel bookings, vendor management, inventory control, and event logistics.
18. Identify operational gaps and suggest improvements to make office and event operations more organized, cost-effective, and efficient.
19. Maintain confidentiality of company records, vendor rates, travel details, employee information, event planning details, and internal operations.
20. Perform any other office operations, admin, vendor coordination, logistics, or event support tasks assigned by the Management from time to time.
Required Skills and Qualifications
- 3–5 years of experience in operations, office administration, vendor coordination, travel coordination, event logistics, hospitality coordination, or admin management.
- Experience managing hotel bookings, travel bookings, office supplies, vendors, inventory, and day-to-day office operations.
- Strong coordination, negotiation, and follow-up skills.
- Good communication skills in Hindi and English.
- Ability to manage multiple tasks, bookings, vendors, and deadlines at the same time.
- Strong attention to detail and ability to maintain accurate records.
- Comfortable using Google Sheets, Excel, WhatsApp, email, and basic office tools.
- Ability to handle last-minute changes, urgent requirements, and operational pressure calmly.
- Good vendor management and cost-control mindset.
- Must be comfortable working full-time from the Goregaon West office.
Preferred Candidate ProfileWe are looking for someone who:
- Is highly organized and dependable.
- Can take ownership of operational tasks without constant follow-up.
- Is good at negotiation, coordination, and vendor management.
- Can manage hotel, travel, and office requirements smoothly.
- Has experience dealing with hotels, venues, travel agents, vendors, and service providers.
- Can maintain trackers, records, bills, invoices, and confirmations properly.
- Can support founders and team members with travel and event-related arrangements.
- Can handle pressure, urgent changes, and multiple moving parts.
- Is practical, resourceful, and solution-oriented.
- Can improve systems, create SOPs, and make operations smoother over time.
Performance ExpectationsThe candidate will be expected to improve:
- Timely hotel and travel booking execution
- Vendor coordination and negotiation
- Office inventory and supplies management
- Cost control and expense tracking
- Event logistics planning and execution
- Accuracy of booking records, invoices, and trackers
- Smooth day-to-day office operations
- Reduction of last-minute operational issues
- Better coordination between founders, team, vendors, hotels, and finance
- Proper SOPs for admin, travel, hotel, vendor, and office operations
Work ArrangementThis is a full-time, work-from-office role based in Bangur Nagar, Goregaon West, Mumbai. The candidate will be required to work from office and remain available for office operations, vendor coordination, booking management, event logistics, and internal team support.
Working days, working hours, weekly offs, holidays, and leave policy shall be as per Company policy and business requirements.
The role may require flexibility during events, workshops, residential programs, founder travel, urgent bookings, or operational emergencies.
Why Join Mudita?
- Work with a fast-growing education and transformation company.
- Get exposure to events, workshops, travel coordination, hospitality coordination, and office operations.
- Work closely with founders, leadership, finance, HR, event teams, and internal departments.
- Build solid operational, vendor management, negotiation, and event logistics skills.
- Opportunity to grow into a senior operations or admin leadership role based on performance.
To apply , fill out this google form - https://forms.gle/8tyoq5iWQfG8dbo67
📌 Operations Manager (Mumbai)
🏢 Mudita
📍 Mumbai