Responsibilities & Key Deliverables

Purpose of the role: Lead service trial activities for new vehicle programs to ensure product readiness, serviceability, and field robustness before launch.

Key Responsibilities

- Plan and execute service trials on prototype, pilot, and production-intent vehicles.
- Conduct vehicle evaluations across diverse operating conditions to assess performance, reliability, diagnostics, serviceability, and customer experience.
- Identify potential field issues and drive timely resolution before launch.
- Track concerns to closure through structured reviews with engineering teams.
- Feed product reliability and serviceability improvements into future vehicle programs.

Preferred Industries

Education Qualification

BE/B.Tech in Automobile Engineering/Mechanical Engineering/ Electrical & Electronics engineering

General Experience





Around 7 to 9 years experience in technical support in Automotive industry

Critical Experience

Primary Skills:

Vehicle diagnostics and troubleshooting

Vehicle evaluation and validation techniques

Automotive systems knowledge (ICE, EV, Electronics & Software)

Root cause analysis and problem-solving

Data analysis and technical reporting

Cross-functional stakeholder management

Secondary Skills:

Communication: Robust verbal and written communication skills for effective collaboration with technical teams,

Problem-Solving: Aptitude for developing quick and effective solutions to field issues,

Project Management: Ability to manage multiple tasks and projects efficiently,

📌 Manager- Launch Planning (Chennai)
🏢 Mahindra u0026 Mahindra
📍 Chennai