Business Acquisition & Market Share

- Playing an integral role in new business pitches and hold responsibility for the effective on – boarding of new clients.
- Work with the team in the market to achieve targeted order intake both in number of units and value with focus on maximizing wallet share.

Customer Retention & Relationship Management

- Leverage for full range capabilities - explain full Jungheinrich capabilities to customer and facilitate application.
- Work with technical staff and other internal colleagues to meet customer needs.
- Act as a one-point contact for all for all customer’s needs.

Expand Reach within various locations & Business Units

- Present to and consult with mid and senior level management on business trends with a view to developing new services and products.
- Identify opportunities for campaign & services that will lead to an increase in sales.
- Using Knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management & Development

- Transfer of knowledge about the Indian market back to Germany
- Forecast sales revenues from the identified key accounts.

Strategic Initiatives





- Prepare and execute customer specific and deal specific strategies.
- Monitor the competitor products & strategies and align strategies accordingly.

Internal Roles
- Resource Manager (control and optimize resource in line with strategy).
- Risk Manager(understand, communicate, minimize and manage customers risks with our organization) & quality adherence

Education
- Essential – Bachelor of Engineering
- Mechanical
- Advantageous – Post-graduate in Management
- Specialized knowledge
- Geography
- Market segments
- Industry
- Product & applications
- Business process
- Skills
- Technical Knowledge
- Adaptive
- Task Initiator
- Valuable Communication Skill
- Team Player
- Abilities
- Forecasting
- Time Management
- Business results orientation
- Change Management
- Collaboration & influencing
- Value orientation
- Other characteristics such as personal characteristics
- Self-driven
- Goal oriented & result driven
- Go-getter
- Professional Certification
- Basic financial knowledge
- Strong computer experience required: MS Office, CRM software, Outlook

📌 Key Account Manager (Mumbai)
🏢 Jungheinrich India
📍 Mumbai