Experience:- 0–2 Years (Freshers Can Apply)

Employment Type:-Full-Time

Location:- Ahmedabad, Gujarat

Role Overview:-

We are looking for a motivated and technically inclined IT Support Executive / Junior IT Administrator to support the organization's day-to-day IT operations. The role involves assisting with hardware, software, networking, system maintenance, and employee technical support. The ideal candidate should have a basic understanding of IT infrastructure, good problem-solving skills, and a willingness to learn and grow in a professional workplace.

Key Responsibilities:-

- Assist in maintaining desktops, laptops, printers, scanners, and other IT equipment.
- Install, configure, and troubleshoot hardware, software, and Windows operating systems.
- Provide day-to-day technical support to employees and resolve basic IT-related issues.
- Assist in troubleshooting internet connectivity, Wi-Fi, LAN, and basic network issues.
- Support Microsoft 365, Outlook, email configuration, and user account management.
- Assist with employee IT onboarding and offboarding, including system allocation and access setup.
- Maintain IT asset inventory, software licenses, warranties, and equipment records.
- Coordinate with external IT vendors for hardware repairs and technical issues when required.
- Assist in antivirus installation, system updates, endpoint security, and data backup activities.




- Maintain basic IT documentation and escalate complex technical issues to senior team members.

Required Skills & Qualifications:-

- 0–2 years of experience in IT Support, Technical Support, Hardware & Networking, or a similar role. Freshers with relevant technical knowledge can apply.
- Basic knowledge of Windows operating systems, computer hardware, and software troubleshooting.
- Understanding of networking fundamentals, including TCP/IP, DHCP, DNS, LAN, and Wi-Fi.
- Familiarity with Microsoft 365, Outlook, and user account management is an advantage.
- Basic knowledge of routers, switches, and internet connectivity troubleshooting.
- Good analytical, problem-solving, and communication skills.
- Willingness to learn, take responsibility, and provide technical support to employees.
- Bachelor's degree or diploma in IT, Computer Science, Hardware & Networking, or a related field.

Preferred Qualifications:-

- Basic knowledge of Active Directory, Azure AD / Microsoft Entra ID, or Google Workspace.
- Familiarity with antivirus software, data backup, and IT asset management.
- Relevant certifications such as CompTIA A+, Network+, CCNA, or equivalent will be an advantage.
- Internship, academic project, or practical experience in IT support and hardware troubleshooting is a plus.

📌 IT Support Executive / Junior IT Administrator (Ahmedabad)
🏢 Phoenix Business Advisory
📍 Ahmedabad