Company Description LearningShala is an online degree guidance platform founded in 2017 to make higher education choices clear, logical, and data-driven. The organization specializes in expert counseling and 1:1 mentoring, helping students compare 55+ top online universities on over 40 factors before making decisions. With a team of 200+ Verified Mentors, LearningShala has supported more than 10,000 students across India through admissions, career pathway planning, and post-admission services.

The platform offers free, transparent guidance across 100+ online programs in business, IT, healthcare, arts, and other fields. Built on trust and data-backed insights, LearningShala enables students to make confident decisions that lead to meaningful careers.

Role Description This is a full-time, on-site Inside Sales Specialist role based in Noida.

The Inside Sales

Specialist will engage with prospective students and guardians via calls, emails, and messaging platforms to understand their needs and recommend suitable online programs and universities.

Responsibilities include managing inbound and outbound inquiries, qualifying leads, maintaining accurate records in CRM tools, and following up to convert prospects into enrollments.



The role involves collaborating closely with counseling and marketing teams to ensure a smooth experience from initial contact through admission, while consistently focusing on customer satisfaction and ethical guidance.

The Inside Sales

Specialist will also track daily metrics, meet individual and team targets, and provide feedback on student preferences and market trends.

Qualifications

- Candidates should possess robust Inside Sales and Lead Generation skills, including experience with prospecting, lead qualification, and conversion in an education or service-oriented environment.
- Candidates should possess excellent Communication and Customer Service skills to handle student queries, explain program details clearly, and build trust through professional and empathetic interactions.
- Candidates should possess a focus on Customer Satisfaction, with the ability to manage expectations, resolve concerns, and ensure a positive end-to-end experience for prospective and enrolled students.
- Relevant qualifications such as a bachelor’s degree in business, marketing, education, or a related field are preferred, along with familiarity with CRM systems and basic MS Office tools.
- Ability to work in a fast-paced, target-driven environment, strong organizational skills, and prior experience in edtech, counseling, or telesales will be considered an advantage.

📌 Inside Sales Specialist (Noida)
🏢 Learningshala
📍 Noida