Company Description Mediaid Healthcare LLP is a growing healthcare organization focused on delivering accessible and reliable medical services to the local community. The company is committed to patient-centered care, emphasizing safety, comfort, and clear communication at every step of the patient journey.

Mediaid

Healthcare LLP values professionalism, integrity, and teamwork across all departments. Team members are encouraged to contribute ideas, support colleagues, and help improve service quality. The organization offers opportunities to learn and grow within a supportive clinical and administrative environment.

Role Description The Hospital Front Office role at Mediaid Healthcare LLP is a full-time, on-site position based in the Kutch district. The individual in this role will be the first point of contact for patients and visitors, greeting them, providing information, and directing them to the appropriate departments. Daily responsibilities include managing appointment scheduling, maintaining patient records, handling phone calls, and coordinating with medical and nursing staff to ensure smooth patient flow.

The role also involves processing registrations, assisting with billing queries, and ensuring the waiting area is organized and welcoming.



The front office team member is expected to follow hospital protocols, maintain confidentiality, and deliver professional, courteous service at all times.

Qualifications

- Candidates should possess solid customer service skills, including the ability to interact politely and empathetically with patients and visitors.
- Candidates should possess receptionist and front desk skills, including reception duties and basic administrative tasks.
- Candidates should possess appointment scheduling and coordination skills to manage patient visits efficiently.
- Candidates should possess phone etiquette and communication skills to handle calls and share information clearly and professionally.
- Basic computer literacy and experience with hospital or clinic management software are beneficial.
- Prior experience in a hospital, clinic, or customer-facing role is preferred but not mandatory.
- A high school diploma or equivalent is required; additional training in healthcare administration is an advantage.
- Ability to work in shifts, remain calm under pressure, and maintain confidentiality of patient information.

📌 Hospital front office (Bhuj)
🏢 Mediaid Healthcare
📍 Bhuj