Company Description Supreme Universal has been shaping lifestyle-focused spaces since 1982, combining contemporary luxury with practical, human-centric design. The organization collaborates closely with leading architects, engineers, designers, and other professionals to create projects that balance tradition and innovation.

Supreme

Universal integrates cutting-edge technology and forward-thinking solutions into its developments to stay ahead of industry trends. The company is committed to setting a high benchmark in the real estate sector and continually focuses on elevating the living experience for its customers.

Role Description The Guest Relations Executive will serve as the primary point of contact for visitors and clients, ensuring a welcoming and professional experience at Supreme Universal’s premises.

Key responsibilities include greeting guests, managing reception duties, coordinating appointments and meetings, and responding promptly to inquiries in person, over the phone, and via email. The role involves supporting customer service initiatives, assisting the sales team with client interactions, and maintaining accurate records of guest visits and feedback. This is a full-time,



on-site role based in the Mumbai Metropolitan Region, requiring consistent coordination with internal teams to uphold the company’s service standards and brand image.

Qualifications

- Strong Guest Relations and Customer Service skills, with a focus on creating positive visitor experiences.
- Excellent Communication abilities, including explicit verbal and written communication and active listening.
- Experience in Sales support and client interaction within customer-facing environments.
- Proficiency in Receptionist Duties, such as front desk management, call handling, appointment scheduling, and visitor log maintenance.
- Professional demeanor, strong interpersonal skills, and the ability to handle high footfall and multiple tasks calmly.
- Basic computer proficiency (email, office productivity tools, and CRM or visitor management systems is an advantage).
- Prior experience in real estate, hospitality, or customer-facing roles is preferred but not mandatory.
- Minimum educational qualification of a high school diploma; a degree or certification in hospitality, business, or related fields is beneficial.

Location: Chembur, Mumbai

📌 Guest Relations Executive (Mumbai)
🏢 Supreme Universal
📍 Mumbai