Company Description

SMC Integrated Facility Management Solutions Limited is a provider of comprehensive facility management services, combining consulting expertise with integrated solutions. The company leverages digitization, mechanization, and automation to improve operational efficiency and service quality. As a problem-solving organization, SMC focuses on delivering measurable productivity gains and cost savings for clients.

Its award-winning technology and structured productivity framework support consistent performance, reliability, and innovation in facility management.

Role Description

We are looking for a professional, well-groomed, and customer-oriented Front Office Executive (FOE) to manage front desk operations and provide excellent support to visitors, clients, and employees in a corporate/IT environment. The ideal candidate should have excellent communication skills, a pleasant personality, and a minimum of 5 years of relevant experience in a corporate or IT organization.

The candidate should be confident, presentable, organized, and capable of handling front office responsibilities efficiently while maintaining a professional image of the organization.

Key Responsibilities

- Welcome and greet visitors, clients, and guests professionally.
- Manage front desk operations and ensure a smooth visitor experience.
- Handle incoming calls, transfer calls to the appropriate departments, and take messages when required.
- Attend to visitor inquiries and provide accurate information.
- Maintain visitor registers, appointment schedules, and entry records.
- Coordinate meetings, appointments, and conference room bookings.
- Inform the concerned employees about visitor arrivals and coordinate with internal teams.




- Manage incoming and outgoing correspondence, courier services, and mail distribution.
- Maintain a neat, organized, and professional reception area.
- Assist with general administrative and office coordination activities.
- Handle email communication and routine documentation as required.
- Ensure compliance with office security procedures and visitor management protocols.
- Provide professional assistance to clients, employees, and senior management whenever required.
- Perform additional front office and administrative duties as assigned.

Required Skills and Qualifications
- Graduate in any discipline.
- Minimum 5 years of experience in a corporate or IT industry.
- Excellent verbal and written communication skills.
- Pleasant personality with a professional and presentable appearance.
- Strong interpersonal and customer service skills.
- Good telephone etiquette and visitor-handling skills.
- Basic computer knowledge, including MS Office and email communication.
- Valuable organizational, multitasking, and coordination abilities.
- Ability to handle visitors and workplace situations calmly and professionally.
- Punctual, disciplined, and service-oriented approach.

Age CriteriaCandidates should be up to 40 years of age. Working HoursFirst Shift / General Shift, as per organizational requirements.

Salary and Benefits

Salary enhancement may be considered based on the candidate's profile, experience, and final client selection.

Ideal Candidate ProfileThe ideal candidate will be a confident, courteous, and responsible professional who can represent the organization effectively. Candidates with prior experience handling reception, front desk operations, visitor management, and administrative coordination in a corporate or IT setup will be preferred.

📌 Front Office Receptionist (Navi Mumbai)
🏢 SMC India
📍 Navi Mumbai