Company Description Le Miami Resort & Spa, located minutes from Serenity Beach in Pondicherry, offers a contemporary coastal setting where business meets leisure. The resort provides a blend of luxury and flexibility with Elite Rooms, Premier Rooms, and Private Villas designed for comfort, privacy, and wellness, including signature villas featuring private saunas and garden views. It is a preferred destination for intimate weddings, special occasions, and corporate retreats, offering day packages with access to meeting lounges, poolside dining at Café Mélange, and rejuvenating spa breaks.

Banquet and conference facilities support offsites, workshops, product launches, and team celebrations, all managed by dedicated hospitality and event teams. Guests enjoy Indian and international cuisine, an outdoor pool, landscaped gardens, and a wellness spa, creating an ideal setting for both weekend escapes and professional gatherings.

Role Description The Front Office Executive role is a full-time, on-site position based at Le Miami Resort & Spa in Puducherry, India. This role involves welcoming guests, managing check-in and check-out procedures, handling reservations and inquiries, and coordinating with housekeeping and other departments to ensure a smooth guest experience.

The Front Office

Executive will respond to phone calls and emails,



maintain accurate records, process payments, and provide information about resort services, local attractions, and corporate event facilities. The role also includes addressing guest concerns promptly, supporting event and retreat logistics at the front desk, and upholding the resort’s standards of professionalism, hospitality, and service excellence.

Qualifications

- Strong Customer Service and Front Office skills, with a focus on creating a welcoming and efficient guest experience.
- Effective Communication and Interpersonal Skills to interact with guests, colleagues, and corporate clients in a professional manner.
- Proficiency in Receptionist Duties, including reservations management, check-in/check-out processes, and handling guest inquiries.
- Basic computer literacy and familiarity with hotel management or reservation systems.
- Attention to detail, time management, and the ability to handle multiple tasks in a fast-paced environment.
- Prior experience in front office operations, hospitality, or customer-facing roles is preferred.
- Ability to work flexible hours, including weekends and holidays, as required by resort operations.
- Diploma or degree in Hospitality Management or a related field is an advantage.

📌 Front Office Executive (Puducherry)
🏢 Le Miami Resort u0026
📍 Puducherry