Company Description At The Physios, we are a leading physiotherapy clinic focused on movement, recovery, and improving quality of life for every patient. Our licensed and experienced physiotherapists provide evidence-based, personalized treatment plans to address a wide range of conditions, from sports injuries and post-operative recovery to chronic pain and mobility issues. We combine hands-on therapy, modern rehabilitation techniques, and transparent patient education to support sustainable, long-term results.

With specialties in musculoskeletal physiotherapy, sports injury rehabilitation, posture correction, and preventive wellness programs, we help individuals return to daily activities feeling stronger and more confident.

At The

Physios, each recovery journey is treated as a priority and supported with care and professionalism.

Role Description The Front Office Manager is a full-time, on-site role based at our clinic in Noida. This position is responsible for overseeing day-to-day front office operations, including managing patient appointments, coordinating check-in and check-out processes, and maintaining an organized reception area. The role involves supervising front desk staff, ensuring a welcoming and professional environment, and handling patient inquiries, feedback, and escalations.

The Front Office

Manager will collaborate closely with physiotherapists and administrative teams to support efficient clinic workflows, manage records and documentation,



and uphold high standards of service and privacy. This role also includes monitoring office supplies, maintaining schedules, and implementing front office procedures to enhance patient experience and operational efficiency.

Qualifications

- Candidates should possess strong front office and office administration skills, including appointment scheduling, record management, and reception coordination.
- Candidates should demonstrate a commitment to customer service and customer satisfaction, with the ability to handle patient interactions calmly, professionally, and empathetically.
- Candidates should have excellent communication skills, including clear verbal and written communication and the ability to liaise effectively with patients and clinical staff.
- Candidates should bring abilities in basic computer proficiency, clinic management or scheduling software, and general organizational and time-management skills.
- Previous experience in a healthcare, wellness, or clinic environment is preferred, along with knowledge of basic front office protocols and confidentiality standards.
- A minimum of a high school diploma is required; a bachelor’s degree in business administration, healthcare management, or a related field is an advantage.
- Ability to work on-site full time in Noida, manage multiple tasks, and maintain a professional demeanor in a fast-paced patient-facing setting.

📌 Front Office Manager (Noida)
🏢 The Physios
📍 Noida