Company Description Anandam Hotel is a hospitality business serving guests with comfortable accommodations and personalized service. Based in Gurgaon, Haryana, India, the hotel focuses on creating a welcoming environment for travelers and local visitors. Team members are encouraged to maintain high standards of professionalism and guest care.

Joining Anandam

Hotel offers the opportunity to grow in the hospitality sector and contribute to a positive guest experience every day.

Role Description The Front Desk Receptionist is a full-time, on-site role based in Lucknow. This role involves greeting guests, managing check-in and check-out processes, answering phone calls, and responding to guest inquiries in a courteous and efficient manner. The receptionist will handle reservation entries, maintain guest records, and coordinate with housekeeping and other hotel departments to ensure smooth operations.

Day-to-day responsibilities also include managing the front desk area, processing payments,



handling basic clerical tasks, and supporting guests with information about hotel services and local attractions.

Qualifications

- Candidates should possess strong customer service and communication skills to interact effectively with guests and colleagues.
- Candidates should possess phone etiquette and receptionist duties skills to manage calls, appointments, and front desk operations professionally.
- Candidates should possess clerical skills to handle documentation, record-keeping, and basic computer-based tasks accurately.
- Candidates should possess the ability to remain calm under pressure, multitask, and prioritize responsibilities in a busy setting.
- Prior experience in hospitality or front office roles, familiarity with reservation or billing systems, and a high school diploma or equivalent are preferred.

📌 Front Desk Receptionist (Lucknow)
🏢 Anandam Hotel
📍 Lucknow