About Us

Mindox Techno is a leading provider of advanced, cutting-edge semiconductor process tools and platform solutions, including EFEM, End Effectors, and Loadports. We specialize in engineering software solutions and automation, and offer global engineering resources through our Global Capability Center. Serving the semiconductor industry, we deliver innovative solutions that drive efficiency and support the growth of our clients worldwide

At Mindox Techno, we believe in fostering a collaborative and inclusive work culture where our employees can thrive and grow while contributing to impactful, industry-leading projects.

Join us and be part of a company that is shaping the future of semiconductor technology.

Position Overview The Field Service Engineer is responsible for the on-site installation, maintenance, and repair of complex semiconductor equipment and precision systems. You will serve as the primary technical link between Mindox Techno and our global client base. This role demands a high level of technical autonomy, as you will be required to troubleshoot sophisticated electromechanical systems, vacuum technologies, and software interfaces in high-pressure cleanroom environments.

Key Responsibilities

1. Onsite Installation & Commissioning

- Deployment: Lead the physical installation and setup of Mindox systems at customer facilities, ensuring all utilities and environmental conditions meet technical specifications.
- Site Acceptance Testing (SAT): Execute rigorous testing protocols to verify that the equipment performs to "Copy Exact" standards before final hand-off to the customer.
- User Training: Conduct on-site technical briefings and operational training for customer engineers and machine operators.

2. Preventive & Corrective Maintenance

- Diagnostic Troubleshooting:



Utilize advanced diagnostic tools and software to identify root causes of system failures, including mechanical wear, electrical faults, or software bugs.
- Emergency Response: Provide rapid-response on-site support to minimize customer downtime, often working under strict Service Level Agreements (SLAs).
- Scheduled Calibration: Perform routine preventive maintenance and precision calibrations to ensure equipment longevity and process repeatability.

3. Technical Reporting & "Copy Exact" Compliance

- Incident Documentation: Maintain meticulous service logs, detailing parts replaced, calibration data, and troubleshooting steps taken.
- Feedback Loop: Provide critical "Field Intelligence" to the R&D; and Manufacturing teams regarding recurring issues or potential design improvements (Design for Serviceability).
- Inventory Management: Manage an assigned "Trunk Stock" of critical spare parts, ensuring all components used are tracked and replenished according to QMS standards.

4. Relationship Management

- Technical Advocacy: Act as a trusted advisor to customer maintenance teams, providing expert guidance on equipment optimization.
- Commercial Support: Identify and report opportunities for service contract renewals, spare part sales, or equipment upgrades to the Sales team.

Required Skills & Qualifications

- Education: Diploma or Bachelor’s degree in Mechatronics, Electrical, or Mechanical Engineering.
- Experience:



3–5 years of hands-on experience in field service, ideally within the semiconductor (front-end or back-end) or medical device industry.
- Technical Mastery:
- Systems Knowledge: Strong proficiency in PLC logic, robotics, vacuum systems, and high-voltage electronics.
- Tools: Expert use of oscilloscopes, digital multimeters, and precision alignment tools.
- Environment: Comfortable working in Class 10/100/1000 Cleanrooms and adhering to strict PPE protocols.
- Core Competencies:
- Problem Solving: Ability to stay calm and methodical when troubleshooting "Machine Down" situations.
- Mobility: Willingness to travel (up to 70%) to regional and international customer sites, often on short notice.
- Communication: Excellent verbal and written English for technical reporting and customer interaction.

Why Work at Mindox Techno?

- Innovative Workplace: Work on cutting-edge semiconductor technologies and engineering solutions.
- Global Exposure: Collaborate with industry experts and clients around the world.
- Career Growth: Opportunities for personal and professional development in a fast-growing, dynamic field.
- Inclusive Culture: Join a collaborative and supportive team that values diversity and creativity.
- Competitive Benefits: Comprehensive health benefits, paid time off, and other employee perks.

Mindox Techno is an equal prospect employer. We believe that diverse perspectives fuel innovation, and it takes a variety of minds to make our technology exceptional. We encourage applications from individuals of all backgrounds, and our employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other aspect of diversity.

📌 Field Service Engineer (Coimbatore)
🏢 Mindox Techno
📍 Coimbatore