Bit about us

At Progreva, our mission is to be a leading progressive, values-driven organization that transforms the employee experience, whether in the office, at home or wherever our people choose to work. Our employees’ and contractors’ well-being comes first.

We’re building a culture of camaraderie, work-life balance and empathy, where people feel comfortable, confident and empowered, with the ownership, space and autonomy to succeed.

We believe that when we take great care of our people, they take exceptional care of our clients. That’s why we work only with clients who share our employee-centric values. And yes, we also build breakthrough digital products for our global clients, and have fun along the way!

Job Overview

We are seeking an experienced Engagement Manager to lead Progreva’s engagement with a global energy-technology enterprise, delivered through our European delivery partner. The role has three parts:

· a hands-on consultant embedded in the client’s IT organisation

· a trusted advisor who helps application owners modernise their systems and grows the account

· the people lead for the Progreva engineers on the programme

You will help the client’s application managers put their needs into words, show them what modern technology makes possible, and turn that into well-scoped work for our team. You will also build the same consultative, opportunity-spotting mindset in our engineers.

Responsibilities

Client-facing Business Analysis

· Work inside the client’s IT organisation as a billable business analyst / application consultant, first alongside an experienced Progreva consultant, then on your own.

· Run requirement workshops with application managers and users, and turn their needs into user stories, acceptance criteria and prioritised backlogs.

· Create and maintain application documentation: functional specs, process flows, architecture overviews, user guides and runbooks.

· Find security and compliance gaps (penetration-test findings, access management, outdated components) and coordinate the fixes.

Account Growth & Solutioning

· Map the client’s applications,



understand each product’s users and roadmap, and spot pain points early.

· Shape modernisation opportunities: .NET upgrades, cloud migration, UX redesign, test automation and QA, AI automation, data platforms, dashboards and analytics.

· Turn opportunities into scoped proposals (problem, solution, estimate, business value), and work with Progreva leadership and our delivery partner to turn them into statements of work.

· Coach engineers to spot improvement opportunities in their own products, run regular opportunity reviews, and collect each application’s annual roadmap.

· Maintain the account prospect pipeline and report growth progress to Progreva leadership.

Team Management

· Set clear goals and expectations, track individual and team performance, and give regular feedback and support for career development.

· Handle escalations as the first point of contact for delivery issues, and own account growth alongside Progreva leadership.

· Support hiring, onboarding, documentation and knowledge transfer, so the team keeps the right skills and continuity across locations.

· Coordinate plans, timelines, dependencies and status reporting so that commitments are delivered on time and to quality.

Stakeholder & Partner Management

· Build long-term relationships with application managers, IT leadership and our delivery partner’s account team.

· Run regular account and service reviews covering delivery, team health, risks and opportunities.

· Travel to Europe when needed (up to 1 month per year) for workshops, planning and partner meetings.

An ideal candidate

Education: Bachelor’s degree in Computer Engineering, Electrical Engineering or IT. An MBA is a plus.

Skills:

· 6–10 years in IT services,



including 3+ years in a client-facing BA, consultant, project manager or customer success role, and 2+ years leading a small team.

· A proven track record of growing an account by finding, scoping and winning follow-on work.

· Enough technical grounding to talk credibly with engineers about software development, cloud, databases, APIs, data/BI and application security. No coding is expected.

· Strong at requirements elicitation and documentation, using tools such as Jira/Azure DevOps and Confluence.

· A consultative communicator with excellent English, comfortable advising senior business and technical stakeholders without overselling.

· A natural people leader who sets clear expectations, gives honest feedback and keeps a distributed team motivated.

· Familiar with Agile/Scrum. CBAP, SAFe PO/PM, PSM/CSM or PMP is a plus.

· Experience with European clients, or in the energy, utilities, manufacturing or industrial domain, is a strong advantage.

· Comfortable working CET hours.

What is in it for you?

· Helping build an employee-centric, values-driven organization

· Being part of a growing start-up that is setting new standards for employee well-being while delivering breakthrough digital products

· Working in an international, distributed environment for industry-leading clients

· A hybrid setup: 3 days a week at our Baner, Pune office and 2 days from home

· Working as part of a large client organization, with interesting challenges every day, rather than in an “outsourced model”

· A competitive salary, a performance-based incentive and a healthy work-life balance

· A visible leadership role with direct access to the founder and room to grow as the account grows

How to Apply

Send your resume and a short cover letter explaining your interest in the Engagement Manager role to [email protected]. During the interview process you’ll also speak with members of our team to learn about our culture and values. We’ll keep interviewing until we find the right person, so if you’ve read this far, we’d love to hear from you!

📌 Engagement Manager (Pune)
🏢 Progreva
📍 Pune