Work Exp: 0-3 years in Service management and Security System. (CCTV, Access Control, Fire Systems, BMS)

Job Profile

- Maintenance & troubleshooting of Security Systems (CCTV, Access Control, Fire Alarm Systems, BMS, VESDA, WLD, and Automation)
- To provide a high level of telephone-based and electronic email and Onsite support to customers and associated services.
- Report and log all customer issues in the Service Report.
- To deliver Technical Customer Training.
- To provide maintenance and reactive support.
- To provide out-of-hours support as when required.
- Set up the security systems on locations and ensure the system's proper functioning.
- Provide written reports and preparation of MIS on Product and Customer issues.
- Perform related duties as assigned by supervisor time on time depending on business requires within the given TAT.
- Product demonstrations and evaluations.
- Testing and up gradation of Products.
- Ensure keeping him/herself updated with the latest technologies and relevant to the industry.
- Follow up for pending calls.
- Submitting PPM reports and Service Report on timely basis.
- Visiting current Sites for taking System Details and emailing them.

📌 ELV Service Engineer (0-3 Years Experience) (Mumbai)
🏢 Advantedge Technologies Private
📍 Mumbai