Job Title: Customer Support Executive – Voice Process
Experience: 2+ Years
Location: Hafeez pet, Hyderabad
Work Mode: WFO – 5 Days
Shift: US Shift | Rotational Week Off
Interview Rounds: 1
Budget: Up to ₹30,000-35000/month
Cab Facility: Available
- Handle customer calls and provide qualified support.
- Understand customer concerns and provide appropriate resolutions.
- Maintain high standards of customer service and call quality.
- Record and update customer interactions accurately in the system.
- Meet defined process targets, productivity, and quality standards.
- Candidates should be comfortable working in US shifts with rotational week offs.
Important Skills Voice Process | Call Centre | B2 Level English Communication | Excellent Verbal Communication | Customer Service | Customer Handling | Query Resolution | Inbound/Outbound Calling | Active Listening | CRM/Basic Computer Skills | US Shift
📌 Customer Support Executive – Voice Process (Immediate Joiner) (Hyderabad)
🏢 Innova ESI
📍 Hyderabad
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