Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

15 Oct
|
Digivance Solutions
|
Gurugram

15 Oct

Digivance Solutions

Gurugram

? WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE – TRAVEL PROCESS

? Work Mode: Work from Office

? Working Days: 5 Days Working

? Cab Facility: Both-side cab within the hiring zone

? Shifts: Rotational Shifts

? Week Off: Rotational Week Off

? Process: Blended Customer Support – Travel Process

? What We’re Looking For

- Minimum 6 months of experience in a Travel Process / Travel Customer Support role
- Excellent communication skills (verbal & written)
- Valuable customer handling and problem-solving abilities
- Comfortable working in rotational shifts and rotational week-offs
- Candidates who can work from the Gurgaon office

? Key Responsibilities

- Handle customer queries through voice and non-voice channels
- Assist customers with travel-related queries, bookings, modifications, cancellations, etc.
- Provide accurate information and ensure a smooth customer experience
- Maintain required productivity and customer satisfaction metrics
- Coordinate with internal teams whenever required to resolve customer concerns

? Interested candidates can Apply Now-

📌 Customer Support Executive (Gurugram)
🏢 Digivance Solutions
📍 Gurugram

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