We are looking for a dynamic Customer Service/Customer Support intern to join our team at Koncept Global Books (Arihant Publications). If you are passionate about client interaction and have a knack for building and maintaining solid client relationships, this role is perfect for you.

Key Responsibilities

- Provide excellent customer support through various channels such as phone, email, and chat.
- Handle client inquiries, resolve issues, and provide product information.
- Develop and maintain positive relationships with clients to ensure customer retention.
- Utilize CRM systems to manage client interactions and track customer data.
- Collaborate with the sales and marketing teams to enhance customer experience.
- Prepare reports and analyze data using MS-Excel to identify trends and opportunities for improvement.




- Assist in organizing and participating in customer events and promotions to drive engagement and sales.

Join us and embark on a rewarding internship experience where you will gain valuable skills in customer service and client relationship management. Apply now and be a part of our dedicated team! About Company: Success and nothing less isn't just a statement or a punchline. It's a promise that lies at the core of Arihant and its trials. Over the last two decades, we have been relentlessly in pursuit of the most appropriate and deemed-fit content for your exam needs. With a single Vision to produce accountable, balanced, innovative, and right content for every sphere of education, Arihant currently is India's leading publisher.

📌 Customer Service/Customer Support Internship in Noida
🏢 ARIHANT PUBLICATIONS (INDIA
📍 Noida