Company Description Toyo Kombucha is a sustainable beverage brand founded by two college friends who were inspired by the health benefits and taste of kombucha discovered during their travels abroad. Built to offer a genuinely healthy alternative in a market dominated by high-sugar and high-end options, Toyo Kombucha focuses on zero-sugar kombucha that is accessible and affordable. The brand is committed to sharing kombucha in its purest form so people can easily incorporate it into their daily routines.

Today, Toyo Kombucha is reaching homes across India, encouraging individuals to take a simple step toward a better lifestyle with a fizzy glass of good bacteria.

Role Description The CRM Sales role at Toyo Kombucha is a full-time, in office position based in the Greater Delhi Area. This role is responsible for managing and optimizing customer relationships through the CRM platform, including maintaining accurate customer data, tracking interactions, and segmenting audiences for targeted communication. The CRM Sales professional will collaborate with sales and marketing teams to design and execute campaigns that drive customer acquisition, retention, and upsell opportunities.

Day-to-day tasks include monitoring and analyzing customer metrics, preparing reports on sales performance and customer behavior, and recommending improvements to the sales process.



The role also involves direct communication with key accounts, resolving customer issues, and ensuring a consistent, positive brand experience across all touchpoints.

Qualifications

- Candidates should possess CRM management skills, including data entry, segmentation, workflow setup, and customer lifecycle tracking.
- Candidates should possess sales and account management skills, such as lead generation, pipeline management, negotiation, and relationship building.
- Candidates should possess analytical skills, including proficiency with reports, dashboards, basic Excel or similar tools, and data-driven decision making.
- Candidates should possess communication and collaboration skills, including clear written and verbal communication and the ability to work effectively with cross-functional teams.
- Candidates should possess basic understanding of consumer goods or beverage industry dynamics; experience in FMCG, retail, or health and wellness brands is beneficial.
- Relevant experience in CRM tools (e.g., HubSpot, Salesforce, Zoho, or similar systems) and a track record in sales or customer success are preferred.
- A bachelor’s degree in Business, Marketing, Communications, or a related field is advantageous, along with the ability to work on-site in the Greater Delhi Area.

📌 CRM Sales (Delhi)
🏢 Toyo Kombucha
📍 Delhi