15 Oct
|
AR GLOBAL HUB
|
Hyderabad
15 Oct
AR GLOBAL HUB
Hyderabad
Company Description AR GLOBAL HUB is a global education consultancy that supports students in pursuing higher education opportunities abroad, particularly in the UK, Canada, and other leading destinations. The organization specializes in university admissions, visa guidance, IELTS coaching, and personalized counseling tailored to each student’s goals. With a mission to simplify international education, AR GLOBAL HUB focuses on transparent processes and practical support so students can make informed decisions.
The team is dedicated to empowering learners with the right opportunities, resources, and guidance for successful overseas education journeys.
Role Description This is a full-time, on-site CRM Executive role based in Hyderabad. The CRM Executive will manage and update student and prospect records in the CRM system, ensure data accuracy, and track the status of applications and counseling sessions.
Responsibilities include monitoring leads, following up with prospective students, coordinating with counselors and admissions teams, and generating regular reports on student engagement and conversion. The role also involves handling inbound and outbound communication via phone, email, and messaging platforms, resolving queries promptly, and maintaining high standards of customer service.
The CRM Executive will collaborate with team members to support campaigns, streamline workflows, and contribute to process improvements.
Qualifications
- Strong CRM and database management skills, including experience with data entry, data validation, and maintaining accurate records.
- Proficiency in communication and customer service, with the ability to handle student inquiries, follow-ups, and relationship management across multiple channels.
- Basic reporting and analytical skills, including generating and interpreting CRM reports to support decision-making and performance tracking.
- Good organizational and time-management skills, with the ability to prioritize tasks and manage multiple student cases simultaneously.
- Comfort with technology and office productivity tools (e.g., MS Office, email platforms, web-based applications).
- Relevant experience in education consulting, student services, or a similar client-facing environment is an advantage.
- Bachelor’s degree in any discipline; coursework or training related to business, marketing, or information systems is a plus.
- Ability to work onsite in Hyderabad and collaborate with diverse teams in a professional and inclusive manner.
📌 CRM Executive | Immediate Joining (Hyderabad)
🏢 AR GLOBAL HUB
📍 Hyderabad