Description

Person Specification

ISG is looking to recruit a Cloud Infrastructure Engineer with solid hands-on experience across Microsoft Azure, hybrid infrastructure and with foundational DevOps capabilities. The ideal candidate’s primary strength will be a mix of Azure operations, cloud infrastructure, and hybrid infrastructure support, with DevOps experience as a strong and valued secondary skillset.

The successful candidate will have excellent communication skills,

strong problem-solving ability, and a structured approach to project delivery, with a desire to continuously improve reliability and performance across platforms.

You do not need to be a full DevOps specialist, but you must be comfortable with the fundamentals and eager to deepen your expertise. This role provides hands-on exposure and mentoring to grow those skills into a more rounded DevOps capability

Azure Infrastructure (Primary Focus)

- Deploy, operate, and maintain Azure services to host and support corporate business platforms.

Including App

Service, VMs, Storage, Key Vault, SQL/SQL Managed Instance, and identity components.

- Troubleshoot infrastructure and platform issues end-to-end, including performance issues.
- Support hybrid cloud environments and contribute to ongoing optimization and reliability improvements.
- Implement monitoring, alerting, governance, and operational best practices.

DevOps Engineering

- Develop, maintain, or support CI/CD pipelines.
- Support deployment workflows across technology stacks (e.g., .NET, Node/Angular, Python).
- Troubleshoot and resolve build and release issues.

Infrastructure and Networking

- Provide on-prem networking support when required (Meraki experience useful).
- Support office and hybrid connectivity, including troubleshooting ISP and network performance issues.




- Assist with Azure networking components such as VNets, VPN gateways, peering, and routing.

Collaboration and Documentation

- Work closely with development, support, and architecture teams.
- Produce high-quality system documentation, runbooks, diagrams, and architecture visuals.

Required Skills and Experience

- Strong hands-on experience operating Microsoft Azure services.
- Practical knowledge of DevOps concepts, CI/CD pipelines, and deployment troubleshooting.
- Experience with automation and scripting (PowerShell, Bash, YAML).
- A demonstrable understanding and diagnostic approach to technical troubleshooting and problem solving.
- Excellent communication and stakeholder-management skills.

Desired Skills

- Windows Server, Active Directory, Microsoft 365 administration.
- Knowledge of networking fundamentals, Meraki equipment, and hybrid network troubleshooting.
- Experience of IDaaS (Okta experience helpful).
- SQL Experience (Queries, Performance, Connectivity, Backup).
- Email flow troubleshooting (Mimecast, Exch Online, SendGrid).
- Experience of IT Security fundamentals, in particular cyber security tools (such as Phishing Protection, URL scanning, Impersonation Protection, MFA)
- Understanding of containers and modern deployment patterns.
- Linux support.
- Experience with regulatory frameworks such as SOC2 or ISO.
- Exposure in supporting 200+ users, across different time zones
- Familiarity with Agile methodologies.
- Understanding of Azure governance and security best practices.
- Familiarity with Service Desk Ticketing systems (Service Now).
- Experience working with managed hosting providers/CSPs/ISPs.
- Workflow automation (n8n).

Education and Training Background

- Associate degree or technical diploma/degree
- Extensive commercial experience, majority focused on Infrastructure support.
- Technical certification, such as Microsoft or Cisco.

📌 Cloud Infrastructure Engineer (Bengaluru)
🏢 Isg (Information Services Group)
📍 Bengaluru