15 Oct
|
AlgoUniversity
|
Bengaluru
15 Oct
AlgoUniversity
Bengaluru
Campus Operations & Student Experience Manager (Full-Time)At Algo University & Tensor School of CS & AI
Location: Bangalore
Employment: Full-time
Experience: 3–7 years
Compensation: ₹8–14 LPA
Start Date: As soon as possible
Apply Here: https://airtable.com/appyw8LO0MtosbK7S/pag3SeCFn0guBOvXK/form
Function: Operations → Campus Operations, Student Experience, Facilities & Administration
We are looking for a hands-on, high-ownership Campus Operations & Student Experience Manager to oversee day-to-day campus and residential operations. You will work closely with students, faculty, leadership, vendors and internal teams to build a safe, efficient and engaging campus environment.
Core ResponsibilitiesCampus Operations & Administration
- Own day-to-day campus operations, including facilities, maintenance, housekeeping, security, food services and hostel coordination.
- Manage vendors and service providers, ensuring service quality, hygiene, safety, cost efficiency and SLA adherence.
- Develop and implement SOPs, checklists, operational processes and escalation mechanisms.
- Manage on-ground teams, allocate responsibilities and ensure timely execution.
- Monitor operational performance through trackers, MIS and dashboards.
Student Experience & Engagement
- Own the student experience across onboarding, engagement, welfare, feedback, concerns, discipline and grievance resolution.
- Coordinate with academic teams to ensure smooth program delivery, assessments and student support.
- Plan and execute orientations, workshops, events and community-building initiatives.
- Address student concerns proactively and ensure timely resolution of escalations.
- Build a supportive campus culture that encourages student participation, accountability and well-being.
Stakeholder & Operational Management
- Coordinate with Academic, Admissions, Career, Finance, HR and Leadership teams to ensure seamless campus functioning.
- Manage relationships with vendors, service providers,
faculty and other external stakeholders.
- Identify recurring operational challenges and drive root-cause analysis and continuous improvement.
- Support campus readiness, resource planning and operational scaling as the institution grows.
- Ensure adherence to campus safety, hygiene, security and service-quality standards.
Requirements
- 3–7 years of relevant experience in campus operations, student operations, residential operations, hospitality, education/EdTech or facilities management.
- Bachelor's degree in a relevant discipline.
- Strong operations, vendor, stakeholder and team-management skills.
- Excellent communication, problem-solving, coordination and execution abilities.
- Comfortable using Excel/Google Sheets, MIS, trackers and operational dashboards.
- Ability to manage multiple priorities and resolve issues in a fast-paced environment.
- Strong ownership, attention to detail and a student-first mindset.
Good to Have
- Experience managing a residential campus, hostel, student community or educational institution.
- Experience in an education startup, EdTech organization or high-growth environment.
- Exposure to new-campus setup, facilities management, vendor contracts or service-level agreements.
- Experience managing campus events, student engagement initiatives and operational teams.
- Familiarity with budgeting, capacity planning, safety procedures and process improvement.
Key Success MetricsStudent satisfaction • Issue-resolution time • Vendor performance • Campus safety and hygiene • Operational efficiency • Student engagement • Event execution • SOP adherence About Algo University & Tensor School of CS & AIAlgo University and Tensor School of CS & AI focus on technology education and preparing students for industry-relevant careers. We aim to create a learning environment that combines practical education, student engagement and strong industry connections.
About Algo UniversityAlgo University bridges the gap between university computer science curricula and industry requirements. Through live classes, industry-relevant projects and learning products, we prepare students for software engineering careers at leading technology companies.
Our mission is to democratize education by enabling anyone with the skills to teach and anyone with the will to learn. We are building a live teaching infrastructure that empowers exceptional educators to coach and mentor a large number of students.
Our team includes ACM ICPC World Finalists, Olympiad medalists who have won a total of four medals for India, and engineers from Google, Apple and Microsoft. Our core team includes alumni of IIIT Hyderabad, IIT Bombay and IIM Indore.
Why Explore a Career at Algo University?Almost every decade, a few ideas seem obvious in hindsight—and working on them creates a story worth telling.
This role offers the opportunity to work closely with leadership and play an important part in building and scaling campus operations. The systems and processes you establish will directly shape the student experience and the functioning of the campus.
Perks & Growth Opportunities
- Opportunity to build and improve campus operations as the organization grows.
- High ownership and direct collaboration with leadership.
- Opportunities to shape student experience, campus culture and operational processes.
- Professional growth in a fast-paced technology-education environment.
Interested candidates can apply using the Airtable form above.
📌 Campus Manager (Bengaluru)
🏢 AlgoUniversity
📍 Bengaluru