Business Development Executive – Contact Centre Sales

Company: Calling 24o7 BPO Services Pvt. Ltd.

Location: Pune – Work from Office

Department: Business Development / Sales

Position: Business Development Executive (BDE)

Experience: 2–5 years in B2B Sales / Business Development / Contact Centre / BPO Sales

About Calling 24o7

Calling 24o7 BPO Services Pvt. Ltd. is a 23-year-old contact centre and BPO organisation with a 500+ member team. We provide inbound and outbound contact centre solutions, sales and lead generation, customer service, collections, retention, chat/email support and other customer engagement services across sectors including BFSI, Healthcare, Manufacturing, Retail, Telecom, Education and Real Estate.

Job Purpose

We are looking for an energetic and result-oriented Business Development Executive to generate new business opportunities for our contact centre and BPO services.

Key Responsibilities

1. Lead Generation & Prospecting

Generate leads through LinkedIn, email campaigns, cold calling, references, networking and other channels.

Build and maintain a strong database of prospective clients.

2. Business Development

Present Calling 24o7’s capabilities, solutions and value proposition.

Schedule meetings and product/service presentations with prospective clients.

Develop relationships with prospects and maintain regular follow-ups.

3. Solution Selling

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Coordinate internally to develop suitable commercial and operational proposals.

Present customised BPO/contact centre solutions to prospects

- Inform range of investment required.

4. Sales Pipeline Management

Maintain an updated sales pipeline and CRM.

Track leads from initial contact through qualification, proposal, negotiation and closure.

Provide regular reports on leads, meetings, proposals, pipeline value and closures.

5. Client Relationship Management

Build long-term relationships with prospects and existing clients.

Understand changing customer requirements and identify opportunities for new business.

Desired Candidate Profile

Graduate in any discipline; MBA/PGDM in Sales/Marketing will be an advantage.

2–5 years of experience in B2B sales and Leads generation.

Strong communication and presentation skills.

Good understanding of consultative and solution-based selling.

Comfortable with cold calling, email outreach and LinkedIn prospecting.

Robust negotiation and follow-up skills.

Ability to independently generate and manage a sales pipeline.

Target-oriented and comfortable working with monthly/quarterly sales targets.

Proficiency in MS Office and CRM tools.

Should have an extremely Positive and consistent sales approach.

What We Offer

Fixed salary + attractive performance-based incentives

Career growth opportunities in B2B Sales and Business Development

Location

Pune – Work from Office/Remote

📌 Business Development Executive (Pune)
🏢 Calling 24o7 BPO Services
📍 Pune