Company Description Z-First supports individuals and businesses in accessing funds when they need them most, helping them manage unexpected expenses and pursue sustainable growth. The team collaborates closely with clients to explain lending options, applied charges, interest rates, and loan terms in a clear and approachable way. Z-First focuses on providing a streamlined, easy-to-follow loan application process to reduce stress and save time.

By standing alongside clients in their efforts to improve profitability and stability, Z-First aims to build long-term, trust-based financial relationships.

Role Description The Business Associate is a full time, on-site role based in Muzaffarpur. This role involves working directly with clients to explain loan products, eligibility criteria, interest rates, and repayment terms in a clear and respectful manner.

The Business

Associate will support clients through the loan application process, collect and verify documentation, and coordinate with internal teams to ensure timely processing. Day-to-day responsibilities include conducting basic financial assessments, maintaining accurate records, following up with clients on application status, and addressing inquiries or concerns.



The role also includes contributing to business development activities, such as identifying potential clients, building local relationships, and supporting process improvements that enhance client experience.

Qualifications

- Candidates should possess strong Analytical Skills to assess client information, review financial data, and support sound lending decisions.
- Candidates should possess foundational knowledge in Finance and Business to understand loan products, risk considerations, and operational workflows.
- Candidates should possess excellent Communication skills to explain complex information clearly, prepare documentation, and collaborate with team members.
- Candidates should possess strong Customer Service skills to respond to client needs, manage expectations, and maintain professional, respectful interactions.
- Additional beneficial qualifications include proficiency with basic office software, attention to detail, integrity in handling sensitive information, and the ability to work in a rapid-paced environment.
- A diploma or degree in business, finance, commerce, or a related field is preferred; prior experience in financial services, banking, or lending is an advantage.

📌 Business Associate (Muzaffarpur)
🏢 Z-First
📍 Muzaffarpur